1. What are Offshore Remote Teams?

    Uplers Offshore Remote Teams allows businesses from around the world access to specialists in web development digital marketing, and marketing automation that work exclusively for your business on the tasks that you need completed.
  2. What is an Offshore Remote Team?

    Your Offshore Remote Teams is your partner in achieving your business goals. Each team member is fully trained in their respective specilisation all you need to do is train them on your business practices.
  3. Who needs Offshore Remote Teams?

    Any startup, agency, or a leading brand that needs helping hands for scaling their business can hire an Offshore Remote Team.
  4. What types of businesses can benefit from building an Offshore Remote Team?

    Any startup, agency, or a leading brand that needs helping hands for scaling their business can hire an Offshore Remote Team.
  5. How does it work?

    We start by clearly understanding your business goals and your specific project needs and work accordingly to deliver a team that meets those. We will assign you a team that is capable and knowledgeable in the areas you need.
  6. How is Uplers different from other talent marketplaces and offshore team providers?

    At Uplers we believe in taking full ownership of the work we do. We take full responsibility for your businesses work, as well as the team working on it, ensuring that you meet your deadlines and business goals.
  7. What is the difference between retainer model and Offshore Remote Teams?

    Differing from the traditional agency model, your team members don’t have other clients and are 100% dedicated to your business, becoming part of your in-house team.
  8. What types of teams can you help me hire?

    We can help you hire specialized teams. These include:-
    1. Digital Marketing teams for SEO, SEM, Programmatic, Email Marketing teams.
    2. Web Development teams for HTML, WordPress, Hubspot, QA, Front-End, Design teams.
    3. Design Teams for UI/UX, Web Design, and Graphic Design.
    4. Marketing Automation teams for SalesForce and Marketo.
    We can help you hire cross-functional teams (ie. multi-specialisation teams.) This allows you to hire a mixed talent team according to your business requirements.
  9. What does Skilled, Experienced and Expert mean?

    skilled resource will have hands-on experience of working on multiple campaigns from different niches and know all the campaign implementations on respective platforms. Skilled resources are good at execution and they might have limited exposure to technical strategy creation An experienced resource will have considerable experience of working on multiple channels for different clients and will have in-depth knowledge of platforms that enables him to be informed in platform-specific account planning and technical strategizing along with the execution. Expert resources will have the capabilities to reverse engineer the numbers and strategies for campaigns with thorough business understanding in addition to the varied and rich experience on the technical side. He can definitely be a value of big-ticket size accounts. Data analysis and numbers will be his forte. He may take up ownership of holistic technical strategy and planning.
  10. What Web Development, Design and Digital Marketing tools do you use?

    Design - Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe XD, Sketch Digital Marketing - SFMC, Marketo, Mail Chimp, Adobe, Pardot, Semrush, Google Analytics, Google Adwords, Hubspot, Ahrefs. Development - HTML/CSS, SCSS, jQuery, JavaScript, WordPress, PHP, Angular, Python.
  11. What are the PMS tools you use?

    We use PMS tools like Teamwork and ProofHub internally. However, we are always ready to accommodate with the tool your team is more comfortable with. We also have experience working with Jira, BaseCamp, Trello, WorkFront, Wrike and many more. Hence, getting accustomed to your PMS is not a problem for us.
  12. Who will be a part of my team?

    The composition of your team is in your hands. We provide you with the flexibility to decide the mix of your team, the number of members you need and we can assist you build the perfect team for your needs.
  13. What projects can I hire the team for?

    We can help you hire offshore teams for Digital Marketing, Email, Web & Landing Pages Development, Design and Marketing Automation.
  14. Does Uplers have its own team? Or do you sub-contract or outsource resources?

    Uplers has its own team of 650+ resources. We are one of the largest and most well-established agencies in the industry. All our team is in-house and on our payroll.
  15. Who is going to manage my team?

    The best part about hiring an offshore team with us is that it comes with shared ownership no matter what. This means that Uplers will always remain in the picture to help you with any challenges or issues that you might be facing. To answer the question, we provide options to hire a Project Manager /Team Leader to manage your team or if you're comfortable you can directly manage your team.
  16. Will I have a project manager?

    Having a project manager is completely your choice. In case you want to opt to have a project manager you can always hire a part-time or full-time Project Manager. You also have the choice to manage your team on your own.
  17. Can I manage my own team?

    Sure. You can manage your team. On top of it, we will always remain available to assist you with any challenges or issues that you may face and will always be responsible to resolve it.
  18. How do I know who is a part of my team?

    Upon confirmation & selection of teams, we will deploy your team and you can begin onboarding your team into your business.
  19. Can I interview resources for my team?

    Working with our Offshore Remote Teams gives you the benefit to directly communicate with an efficient project manager, who will look after understanding all your requirements and assist you at all times.
  20. Will the teams work only for me?

    That’s the benefit you receive when working with us. The teams you hire will work dedicatedly for you, without any distractions.
  21. What are the benefits of building an Offshore Remote Team?

    • Flexibility to increase/decrease size of teams
    • Access to our pool of in-house vetted talent
    • Can build team in matter of weeks not months
    • Reduced overheads
    • Improved productivity
    • Reliable and consistent partner
    • Seamless integration with your in-house processes
  22. How do you match me with the right resources for my project?

    Our internal system connects you to the most appropriate resources after thoroughly assessing your project’s requirement. This is based on a combination of factors such as levels of expertise, skill sets, abilities and years of experience.
  23. What will be my team’s location?

    Your team's location will be remote in India. You can communicate, assign tasks and take follow-ups smoothly with the help of applications like Skype, Slack, and Hangout, or any communication you use.
  24. Are there any costs associated with setting up a team?

    You’d be pleased to hear that there are absolutely no costs associated with setting up a team. We don’t charge any upfront fee to set-up your team. You’ll only have to pay the monthly amount as per the final agreement.
  25. How do you make sure the teams assigned to me will fit my needs?

    We understand the criticality of our role to match your needs with the right talent. On the one hand, we invest enough time to understand your needs very clearly. On the other hand, all our team members go through a thorough training & vetting process in regards to their soft skills & technical skills. This, in turn, helps us to provide you with the right talent as per your needs. Our onboarding specialist also ensures that all your needs are taken care of. Apart from that, we take continuous feedback from clients to ensure that they are satisfied with the talent. However, if in any case, you are not happy with the performance of the talent you have selected, we'll be happy to replace them with other members of our team.
  26. How long does it take to build a team?

    Building a team from scratch takes 2-4 weeks. A team is built depending on the availability of the right resources. The team can be built in less than 2 weeks in case the resource you need is available to join immediately. However, it may take more than 2 weeks in case the right resource is engaged in some other commitment.
  27. Is there a minimum contract duration for working with a team?

    Yes, there is a minimum 3 months contract.
  28. Can the team come to our project site?

    Knowing your team and working closely with them is something we encourage whenever possible. We have in many instances sent the teams to visit their partners on-site. The visit can be arranged with proper notice and agreement beforehand. We are happy to send our resources to your company for a short visit during the first year for which we will take 50% of the expenses on ourselves. However, you will need to bear all the expenses, in case you need the talent to stay for a longer period. On completion of working for 2 years with the same team members, we will be happy to pay 100% of the expenses for the trip.
  29. Can I hire a team of developers?

    Yes, we can definitely provide you with a team of developers. Our development team is qualified to help you with Email Development, Front-end/HTML Development, WordPress / Hubspot Development, PHP Development, and more.
  30. Can I hire a cross-functional digital marketing team?

    Yes, you can hire a cross-functional digital marketing team that can include an SEO specialist, an SEM Specialist or an Email Expert. Assembling your team is completely in your hand.
  31. Do you have an option for part-time hiring?

    Yes. You can either hire a part-time resource for a minimum of 80 hours a month or a full-time resource.
  32. Can I hire more than one Offshore Remote Team?

    Yes, Offshore Remote Teams provides you with the flexibility to hire multiple teams and scale their size up and down to meet your business demand.
  33. I’m only looking to build an offshore team of 1, can you help?

    In some cases, we do provide a single team or teams up to 2. However, if it's a small team, we always suggest adding a project manager as a part of the team.
  34. I need a large team. Can you help?

    Yes, we can definitely help. We have many clients who have built a team of 20+ people with us. The larger your team gets, the more cost benefits you receive. It's also easy to manage a complete team with all the necessary skill sets.
  35. My requirement/project is urgent. Can you help?

    If your requirement is urgent, you can always opt for our Project Model for this specific need while we build an Offshore Remote Team for you.
  36. What do you offer that other service providers don’t?

    We are different from other service providers in two ways:

    1. Offshore Remote Teams - Build your own dedicated team for your business specialising in web development, digital marketing and marketing automation.
    2. In-House Talent - Our team of specialists go through a rigorous getting process so that your team is highly-skilled in their chosen discipline.