Aakanksha mungee

Building & analysing the reviews, feedbacks, and ratings of the products on the website as well as on the leading marketplaces based on product feedbacks and seller feedbacks. Analyse the data sets and identify bestselling and target product listings based on sales and returns data, reviews, and ratings to improve the performance of the brand in the market. Extracting data from the social media platforms to understand the feedbacks sentiments and requirements of the market. Monitor and maintain the data sheets to generate KPIs to track the business performance Work closely with Product, Marketing and Support teams to analyse user & customer data and proactively provide actionable data insights to drive improvements Working on Shopify and integrating tools to automate the process flow. Communicating with the stakeholders to provide solutions on integrated processes as an entrepreneur in residence Creating documents for the process sop and system workflows.

Worked effectively in the marketplace selection team to generate the performance of over 30 partners onboarded on the Flipkart platform. Generated weekly, monthly, quarterly and yearly reports by handling large datasets on Excel using graphs, pivots tables and build KPIs Evaluation and analysis of the data and generated the reports and dashboard post Flipkarts Big Billion Sale using Tableau Help the business to identify and decide the business insights and forcasting the trends for the future months using the time series analysis using Excel. Worked closely with the engineering and business team using the Salesforce CRM to extract the data required to publish the report. Given training on the excel to new joiners and briefing about the data handled by the team

Built Recruitment App and Task Tracker App using FDC and implemented Business logic. Use of SaaS- Apex Triggers. Analysed the app and generated the reports and dashboard using Salesforce