Abhishek Kanojia

Worked as a L3 engineer supporting and helping L1 and L2 engineers.

Spearheaded cloud infrastructure optimization and cost-management strategies for AWS and Azure, significantly enhancing resource efficiency and reducing operational costs. Collaborated effectively with DevOps teams to ensure seamless release deployments. Managed the end-to-end application lifecycle, ensuring consistency and stability across environments. Led the development and maintenance of Terraform scripts for infrastructure provisioning, configuration management, improving automation and deployment speed. Configured and managed Amazon EKS clusters via Terraform, ensuring efficient scaling, availability, and fault tolerance of containerized applications. Deployed microservices-based applications on Amazon EKS clusters, leveraging Kubernetes to meet scalability and fault-tolerance requirements. Integrated NewRelic for real-time monitoring, improving the visibility of infrastructure and applications performance across both AWS and Azure environments. Managed, troubleshot, and optimized AWS services, including EC2, S3, IAM, Route 53 & others, enhancing cloud operations and minimizing downtime.

Led automation initiatives for deploying SaaS applications on AWS, significantly streamlining operations and reducing manual intervention. Implemented and upheld robust CI/CD pipelines using Jenkins. Automated infrastructure provisioning using Terraform, enabling rapid and reliable software deployments.

Deployed and maintained cloud-based applications on AWS, providing reliable solutions in a high-demand environment. Supported AWS services such as EC2, S3, IAM & Route53, to ensure continuous operation and minimal downtime for critical applications. Managed AWS resources and performed troubleshooting via ServiceNow (SNOW), ensuring timely issue resolution and issue management. Collaborated with cross-functional teams to resolve cloud-related incidents and improve infrastructure reliability.

Managed and resolved server, network, and cloud-related incidents across AWS, contributing to the continuous improvement of cloud infrastructure performance. Ensured optimal operation of cloud services by proactively monitoring AWS environments, improving system uptime, and enhancing security. Leveraged Linux and Windows server platforms to maintain system health, enhance resource utilization, and optimize infrastructure. Managed and tracked incident tickets through ServiceNow, ensuring timely resolution of service disruptions and minimizing downtime. Played a key role in maintaining cloud infrastructure's security and compliance with company policies and industry standards.

Managed and preserved computer lab infrastructure, ensuring a stable IT environment for conducting online examinations. Provided IT support to ensure smooth operation of the institution's IT resources, improving system reliability and reducing downtime. Assisted with troubleshooting hardware and software issues, implementing fixes to improve system performance and user experience. Coordinated with academic and administrative teams to address technical requirements for smooth day-to-day operations.