Aishwarya Warke

Conducted user requirement discovery, workflow mapping, and solution design for billing, payments, and security modules. Owned end-to-end onboarding and adoption of ERP and Visitor Management System products across housing societies. Collaborated with product, engineering, and support teams to translate business needs into functional requirements. Led team coordination, data migration, configuration, and post-launch adoption tracking. Identified usability gaps and recurring customer pain points, providing actionable insights for product roadmap discussions. Acted as customer advocate to drive continuous product improvements.

Coordinated with company HRs and onboarded them for campus placement drives. Managed interview scheduling, logistics, and smooth HR–student coordination.

Conducted market and feasibility research on blockchain applications in wealth banking operations. Revamped documentation workflows, reducing onboarding turnaround time significantly. Facilitated account opening procedures for new and existing clients. Supported efficient processing of customer transactions while ensuring accuracy. Streamlined communication between departments to enhance operational processes.

Conducted market research on digital lending and non-banking trends to inform strategy. Prepared presentations to communicate insights to senior management effectively. Participated in brainstorming sessions to generate innovative product development ideas. Conducted competitive analysis to identify market trends and potential threats.

Gathered and documented global client requirements into BRDs, FRDs, and functional specifications. Worked with engineering teams in Agile sprints to deliver payroll and HRIS solutions. Supported backlog grooming, sprint planning, UAT, and release coordination activities. Improved payroll processing efficiency through workflow optimization and requirement clarity.