Ajan Jayaram

Could you help me understand more about your background by giving a brief introduction by yourself? Yes. So myself, Arjun Jairam. I'm, basically, from Kerala. So I have a total 4 years of experience in design industry. I'm a UI UX designer. And, Brief introduction. Yeah. So, I I I've done my mechanical engineering basically because I like designing and, mechanical stuff. So after completing my engineering, I did my master's in product design. So which is into, masters of science actually from, MS from University, Bangla. So after completing that, I would, did my UI UX study course from, like, designers Bangalore. It's an institute. So after completing that, like, it's my 3rd company. First company was EagleView. Then I joined in Metafik, and this company is like Metafik. And, also, I'm doing freelance works at actually. So, Talking about IDdocs, the current company which I'm working, it's a, a start up company. And here, I am, the only designer UI UX designer. I'm currently handling in b to b health care, application for a US client. So it's a current already, running project, which is rad rad in, and, I'm working on the, new features. And, that's what I'm working on, and, I'm, discussing with the client and the stakeholders and we are trying to implement new features and, making, the application more aesthetically peaceful and, easy to use for the end user, actually. That's my background, if I can say.

This is project on and the paper high level or detail as arranged. Exactly. So if I'm talking about this, I can say that, the current project which I'm working on, It is a health care application, and, obviously, this was my let's say, since it was my very first, health care application. So and I'm only the UX UI UX designer, which is handling it. So when I started this combining when I started working on this application, initially, it was really hard since there was no, design system, color scheme, or, paragraph or, character. Nothing was there actually. To start from scratch, it was a big task for me. So and, also, since it is in a health care application, So most of the words and, sentence was, very, really new for me, actually. So I was trying hard to understand the meaning.

What is your approach creating a design that can be easily implemented by? Exactly. So let's say, uh, before, uh, after creating, um, a lot of affiliated wireframes. So now, uh, what I used to do, I used to discuss with the, uh, development team and, uh, what are their constraints. And I used to take, uh, what are the screen size they are working on, uh, based on the client requirement. Then, uh, most of the time, I try to use MUI components, so which will be really helpful for the development team, actually. And or else, if the client need new, uh, or and aesthetic pleasing designs, uh, things, then I need to spend more time to create a design system separately. So after creating a design system, I need to create separate components. What are the models I'm using? What are the input fields I'm using? So I I used to create all the components. So then I can use the components anywhere, everywhere in the screen. So, uh, like, developer need to create only 1 component, and they can reuse it.

Give an example, uh, of how you have used analytics or data to inform your design decisions. Give an example of Okay. So let's say, um, if I'm talking about the health care application, which I'm working right now, so there was a field. Let's say, um, as a patient, if I'm logging into the application and I'm requesting, I need an X-ray report. And, uh, uh, while filling out the form, usually, uh, there will be multiple forms which will, uh, make the, um, like, user. Okay? It's very hassle to complete, uh, and the similar kind of questions will be repeated in different forms. So what we are doing, it's like we are combining all the questions. So let's say if we are providing multiple forms to a particular patient, all the questions will be combined, and it will be automatically filtered. And, um, duplicated questions will combine and become 1. Okay. So in that particular form so there there was a few new feature we added. It's like the patient can uh, mark it out. Let's say it's in a human body. The patient can mark it out. Let's say, I want the X-ray or MRI of this right shoulder so the patient can draw it by using his phone. Like, there will be a separate page and all. So let's say, uh, when client was suggested this feature, uh, nobody was having a proper idea. So what I did, let's say, uh, by comparing, um, Adobe, uh, fill and sign feature. So the same mechanism I have used actually in the flow. So when, uh, when we are providing a human body structure or let's say PNG file, it will be easily, uh, like, uh, use user will feel easy to draw, let's say, particular, uh, mark, a particular annotate a particular part of the body, and they can submit it easily. So these these are the datas which I used, actually.

Describe scenario where usability testing significantly hard altered your design. Exactly. So, uh, when I was working, uh, in my previous company, so I was designing an application for rag picking. So let's say, uh, most of the cities, people are very, uh, used to buying online, but do online purchases. And what they do, they'll throw out all the carton boxes and soldered waste, uh, to, uh, public garbage bins. So we are we were working on that project. Let's say, if you are implementing a new application so that the rack pickers okay? Uh, the communication between rack picker and the user end user, which will make the, uh, there will be a smooth interaction between them. Okay? That was the concept. And when we thought that was about a team, we got lot of solution in our mind. But let's say, when I conducted the usability testing okay. When I conducted the usability testing, so, uh, after creating the high fidelity, uh, sorry, low fidelity and high fidelity reference, after conducting the usability testing, most of the people like the concept. But there were so many suggestions and, uh, which I didn't think of, actually. So there were suggestion for a navigation bar, and there should be a separate, uh, notification, okay, feature. It it could have been better, let's say, most of the times. And 1 more thing, it's like most of the time in cities, people, uh, will not un they don't know the local language. And especially with rack because we have to, uh, like, bargain for money with because the end user will not, uh, be aware of the standard price. So then we got a point that we need to implement. We need to give a standard price list for the user, and that will help the, uh, like, end user not to bargain because they already know the standard price. So which will make the user experience easy and without hassle, they can exchange solid waste. So that was the when, uh, I'll be reading out this, uh, question, uh, I strike it in my mind, actually. Thank you.

How do you stay updated with the continuous evolution UX design trends and tools? Exactly. So I used to, uh, uh, follow all the YouTubers, especially, uh, who who is in the designing, uh, field, especially UX and UI. So I used to copy initially, I used to copy their designs and practice it. So then I got to know, um, like then I started following the current market trends, like, uh, design standards. So as of now, in 2024, like, most of the designs became, uh, like, uh, user started, uh, demanding most of the things, like, uh, the micro interactions and a separate profile, um, section and the ARVR, it's coming into the picture. And, uh, most of the user allows a personalized design, actually. Personalized design. And, uh, while talking about the color, it's, uh, peach fuzz is the current, um, trend color. So I used to follow all those things. I used to try, uh, I used to I used to try to implement these things into my, uh, portfolios and work. And, um, uh, clients love it, actually. They were they told me that I'm doing really good. So these are the things I used to follow to make it, like, standard in the current situation. I used to be updated.

Can you explain a complex UI, UX complex to somebody who is not a designer? Okay. So let's say if I'm considering you, you doesn't know an, uh, UX, uh, or you don't know the concept of UX or UI. So I can tell that, uh, um, as a user, I can ask, uh, for an example, if I'm taking Flipkart and Amazon. So I am asking, like, which application do you like to use? Most of, um, both are the, uh, application used by users, actually, for purchasing online things, actually. So which application do you like? Sometimes he will tell, like, uh, okay. Uh, Amazon is more easy to work, easy to use. And sometimes Flipkart, I I get attracted to flip flipkart. And, uh, sometimes some other application, I am feeling very hard to use it, actually, some banking application, and I feel very irritated. For for example, IRCTC, Indian railway services, uh, mobile application. Some user I use I heard that some user, like, they are, like, uh, in the in between of the process, they they used to leave the application anyhow because they feel it's very frustrated. So I can tell them that, uh, see, because of the UI part, you are getting attracted to Flipkart because they are using contrast colors to get attracted. They are, like, using their, uh, they are working on the aesthetics more, actually. So when you are working on, uh, any application or a mobile application which you allowed to work, let's say, um, Amazon, and for an example, Spotify. And, uh, there was a recent application. It's, uh, which I can tell, Rapido. Okay. These are the application which I like, actually. The process were really simple and effective, actually. So it makes the, uh, things better, like, like, actually. So that means the UX is working over there. So that is the role of UX in the design, which will make a user pleasing and will give a nice user experience. That is the that way I can explain the UX and UI concept, actually. UI, it is like, uh, the it's, um, arranging elements more aesthetically. And, uh, let's say, if I can say, UA is my face and UX is my brain. That's it. Thank you.

What tool you do use for creating user invoice? So I'm more used to, uh, Figma as of now. So I love Figma, actually, since it's a free application and, uh, which gives a lot of, um, freedom to work on. And, um, in my previous company, I used to work in Sketch also. So since I was I'm using MacBook, Sketch is also a good application to create user interface.

Explain the process of designing a user experience for future re future rich application, ensuring minimal cognitive load, explain the process of designing a user experience for futuristic future rich application while ensuring minimal cognitive learning, explaining the process of designing user experience. So first of all, we need to think about the, uh, uh, current system because a lot of currently, there are lot of application. Let's say if I'm thinking about future, most a lot of people are working for the future application. So I have to be updated about the current standard and what are the things which is coming in the future. So I would say, uh, Apple and, uh, Samsung and other companies, they are investing money in AR and VR. So uh, I could say a lot of other, uh, furniture industry, they're also implement coming up with air and VR features, actually. So the user can understand how the furniture will look like, uh, will how it looks in inside the room. So those are the futuristic things which is coming on the way. So if I'm working on it, I should understand what are the main pain points, okay, the user is feeling. Okay? So I should understand about those features, actually.

How do you approach integrating feedback from analytic into your design revisions? How do you approach from how do you approach? Yes. So, uh, for the feedbacks for my design, like, uh, I used to keep it like open book. So, uh, a lot of people used to, uh, give nice feedback, actually. So this could have been better. And 1 more thing, like, I used to, uh, uh, I used to focus. It's like, um, see, whatever even let's say if I'm, uh, I'm an experienced designer, I'm the most experienced designer. I may, like, uh, whenever my experience is increasing, um, that's I I I'll I don't know. Sometimes, I'll I'll not think out of the box. So it's very essential to understand the user, how they are thinking. Let's say it will be a small and simple feedback. So that will give a very impactful thing. So changing types of them. Uh, warning. Switch the tabs. So remember this page after a second warning. Switching. Yeah. So impactful designs. So let's say which, uh, if the user okay. He doesn't know, um, user experience, and, uh, he doesn't know how to design. But for whom we are designing, it's for the end user. Right? So I I used to think as what who are giving the feedback. I used to consider them as a end user. So whatever suggestion they are giving, I used to take it in, uh, taken to me. So, again, I need to work on affinity mapping. So I need to understand what are the main pain points they are facing. What are the exact root cause, uh, cause of that? He's feeling, actually. I should understand his feeling, and I I should make it better. So that's what I'm focusing on. Obviously, uh, if I'm thinking, uh, in their perspective, I can come up with new features, or I can, uh, make the feature more better.

Can you discuss an example where front end development knowledge help doing design process? Exactly. So let's say in the current design system only. So when I started designing, uh, I was very concerned about the design system, the color, and the typography, spacing, everything. So it was really hard. I created few screens around 15 to 20 screens, and I, um, send it for review. So developers, they suggested the we cannot do it, and, uh, I come up with the gradient also before background So to make it more, uh, aesthetically pleasing. But, um, when I connected with the developers, front end developers, I could understand they have limitations, actually. So, uh, then they suggested, uh, I I spend time with them to understand what are their requirements and needs, uh, especially in the screen size, okay, the width, and, uh, what are the colors instead of creating, how can I make it better? And, um, to create components, to reuse the Mui components and, um, uh, icon style, whether it is filled or outlined. All those things, I knew I, uh, I noted down and created created a new and separate design system, which I can use for the entire application. And it really helped me. Like, the discussion with the vendor development team really helped me, actually. Obviously, they have the knowledge. So I can learn a lot of things from anyone. Like, let's say, if it if it's a manager or front end development or, um, like, let's say, um, product owners, client, even if someone is coming in, like, at at at the end, he's he's the end user. So he can suggest something. So how to implement into my design? That is my take, actually. So, uh, I can take their insights and knowledge. So I need to work on it, actually. So, uh, I need to work on it. I should not take everything to me. I should work on it. I I need to segregate it. I need to work on it. And what all how can I improve that thing? That is my choice. That's what I'll do. Thank you.