Amith RK

Leading a 24-person SRE org (16 SREs, 8 SWEs). Built, mentored, and managed a high-performing organization of SREs and Software Engineers overseeing Infrastructure Delivery, CTAP (Cloud Tooling Automation Pipelines), Kubernetes Platform (EKS/GKS), and Observability. Fostered an AI & Automation First culture, partnered with recruiting and People Ops to hire and retain top-tier talent, and aligned platform capabilities with reliability, security, and delivery velocity. Championed AI-driven reliability by deploying ML-based predictive stability models, engineered self-healing runbooks and LLM-augmented incident triage, and commanded 24x7 incident response. Defined SLIs, SLOs, and error budget policies for 22 critical services, enforced Production Readiness Reviews, and integrated Spinnaker and ArgoCD orchestration. Directed cloud spend optimization through ML-based resource right-sizing engines, achieved $310K+ in annualized savings, and embedded security best practices into the delivery pipeline.

Built and scaled Cloud Platform org from 0 to 40 engineers. Established Azure Platform Engineering practice, FinOps programme, Policy as Code, Governance as Code, reusable cloud components, and observability capabilities. Orchestrated a global FinOps programme delivering $1M+ in cloud COGS savings, introduced cost-to-serve metrics, right-sizing automation, and capacity planning models. Stabilised cloud platform by reducing MTTR from 2 hours to 15 minutes, improved code quality by expanding unit test coverage, and developed a multi-year Cloud Platform roadmap aligned to business priorities.

Evolved platform reliability architecture to boost availability, resiliency, and performance across critical VM workloads. Scaled infrastructure with automated policies to double peak capacity and sustain 99.99% uptime. Instituted on-call processes, automated escalation, and blameless postmortem culture, reducing incident response time and outage duration. Integrated advanced observability and alerting to strengthen platform visibility and incident readiness, and defined SLO/SLI policies across all critical services.

Planned and governed cloud migration programmes to AWS/Azure with cross-functional, globally distributed teams; accelerated migration throughput by 40% through standardised tooling and templates. Served as Co-Product Owner, streamlining deliverables, acceptance criteria, and methodology selection aligned to mission, governance (HIPAA, GxP), and compliance requirements.

Built and mentored a multi-cloud team (Azure, AWS, GCP) managing daily operations; improved service uptime to 99% by instituting robust automation, runbooks, and 24/7 infrastructure support.

Designed and implemented hybrid cloud architecture (AWS, Azure, Private Cloud) meeting strict GxP, GISP, and GDPR compliance requirements for a regulated pharmaceutical environment. Delivered IaaS and virtualisation solutions with validated change control processes, audit trails, and access control aligned to EU GDPR and FDA 21 CFR Part 11 requirements. Partnered with compliance, legal, and security teams to embed data privacy controls into cloud platform design.

Provided end-user computing support across enterprise environments.

Provided client technical support for Dell products and services.