Collaborated with stakeholders to gather, analyze, and document business requirements for ongoing and new projects, ensuring alignment with organizational goals. Translated business needs into functional specifications for the development and enhancement of QlikView BI applications, supporting data-driven decision-making. Conducted gap analysis, identified process improvement opportunities, and recommended data visualization solutions to meet business user needs. Liaised between technical teams and business units to ensure clear communication of project scope, timelines, and deliverables. Led a team of 3 in executing BI reporting projects, providing direction and resolving roadblocks to ensure timely delivery. Developed and delivered MIS (Management Information System) reports for cross-functional business units, enabling strategic insights and performance tracking. Participated in troubleshooting and issue resolution by identifying root causes of technical and data-related problems.