Atul Paliwal
Driven by innovation and armed with over 9 years of hands-on experience in product management, I am Atul Paliwala seasoned Product Manager dedicated to crafting cutting-edge mobile and web applications that redefine industry standards. My journey in product management has been marked by a relentless pursuit of excellence, guided by strategic planning, agile methodologies, and a deep commitment to user-centric design.
- Role
Product Manager
- Years of Experience
11 years
- Professional Portfolio
View here
Skillsets
- Google Analytics
- Rockmongo
- User Retention
- User Activation
- PRDs
- Postman
- PLG
- Play Console
- platform design
- Monetization
- Kibana
- Firebase
- Github
- Excel
- Conversion funnel
- Api integration
- Agile/scrum
- A/B testing
- Trello
- Product Strategy
- Jira
Vetted For
- Roles & Skills
- Results
- Details
Senior Product ManagerAI Screening- 82%
- Skills assessed :Product Lifecycle, Product Management, B2B, SDLC, UI/UX, MBA
- Score: 74/90
Professional Summary
- Jun, 2018 - Present7 yr 1 month
Product Manager
Sarv Webs Pvt. Ltd. - Feb, 2017 - Feb, 20181 yr
Assistant Manager
CRM Services India Pvt. Ltd. - Jan, 2016 - Dec, 2016 11 months
Technical Support Engineer
The Phone Support Pvt. Ltd. - Apr, 2014 - Jan, 20161 yr 9 months
Technical Support Executive
CRM Services India Pvt. Ltd.
Applications & Tools Known
Jira
Postman
Trello
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ClickUp
Bitbucket
Figma
Canva
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Google Sheets
Excel
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Firebase
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Google Analytics
Google Play Console
MongoDB
Elasticsearch
Kibana
Confluence
Adobe Creative Cloud
Microsoft Windows
MS Office
Work History
Product Manager
Sarv Webs Pvt. Ltd.Assistant Manager
CRM Services India Pvt. Ltd.Technical Support Engineer
The Phone Support Pvt. Ltd.Technical Support Executive
CRM Services India Pvt. Ltd.Achievements
- Handling Video Conferencing, Cloud Telephony, SMS marketing, Email Marketing, Workspace platform and several other B2B and B2C products at Sarv.com
- Sarv Wave was one of the runners-up of innovation challenge for the development of video conferencing solution under the Digital India initiative by the Ministry of Electronics and Information Technology
- 500K + Downloads and 4 Star rating of Naam: Caller ID & Block app on Google play
- Achieved over 500K downloads and a 4-star Play Store rating for Naam: Caller ID & Block
- Generated 7 crore INR in revenue with Sarv Wave
- Conducted over 25K assessments in its first year
- Boosted customer satisfaction by 20%
- Reduced support tickets by 10%
- Improved customer satisfaction by 15%
- Reduced tickets by 10% within 3 months
- Achieved a 95% resolution rate
- Achieved a 90% first-contact resolution rate
- Reduced average response time by 20%
- Achieved over 500K downloads and a 4-star Play Store rating for Naam: Caller ID & Block app
- Generated 36 crore INR in revenue with Sarv Wave SaaS video conferencing solution
- Conducted over 25K assessments in the first year of Sarv Wave
- Boosted customer satisfaction by 20% and reduced support tickets by 10%
- Directed on-premises deployment of SaaS call center solution for UP112 emergency response system
- Achieved project milestones ahead of schedule and reduced costs by integrating freelance talent
- Achieved a 99% crash-free user experience through data-driven approaches
- Improved customer satisfaction by 15% and reduced tickets by 10% within 3 months for Adobe Creative Cloud
- Achieved a 95% resolution rate for complex technical issues
- Achieved a 90% first-contact resolution rate and reduced average response time by 20% for Microsoft Windows and MS Office
Testimonial
The Phone Support pvt. ltd.
Shankar SomjaniI had worked with Atul between 2015-2016. He is one of the dedicated and hard working employees I had the pleasure of supervising. He is a hard working, dedicated and sincere employee
The Phone Support Pvt. Ltd.
Priyavrat Singh RathoreI can recommend Atul as a person with great proficiency and deep experience of solutions. He is a self motivated and a smart individual. Creative strategist with great interpersonal skills. If you ever need someone to deliver under pressure, no slip-ups, just results, he is your go-to person.
Sarv Webs Pvt. Ltd.
Aditya RaoAtul is a real pleasure to work with and has unique experience in clam, leadership, management. He is a detail-oriented, target-oriented, ambitious, and powerful co-worker, his knowledge is vast and thorough. I would recommend him for any project that requires the very best in it, execution. He is not only a reliable and forward-thinking technical account manager but also an inspiring team player. For Atul, the job is always the most important thing to do. Very positive attitude towards work. He is an asset to any business.
Major Projects
Naam: Caller ID & Block
Sarv Wave
Education
Post Graduation Diploma in Finance (MBA)
Narsee Monjee Institute of Mgmt. Studies (NMIMS)Master in Computer Application
Rajasthan Technical UniversityBachelor of Computer Application
University of Rajasthan
Certifications
- Credential ID : UC-8756e028-a69c-477e-9943-911009516484
Advanced Product Management Leadership & Comm.
Udemy (Jul, 2023)
Credential URL : Click here to view - Credential ID : UC-1c991bff-417-425d-a8d3-547acdbd994c
Advanced Product Management Vision, Strat. & Met.
Udemy (May, 2023)
Credential URL : Click here to view - Credential ID : UC-cff03afa-a153-4a72-b9e1-5b305b38529
Become a Product Manager
Udemy (May, 2023)
Credential URL : Click here to view Generaxve ai for product managers mini simulator (gopracgce, inc)
- Credential ID : UC-51d948de-f7£2-4aaf-aaa9-e4c67369536c
Agile PM 301 - Mastering Agile Project Management
Udemy (Aug, 2022)
Credential URL : Click here to view - Credential ID : UC-Obb1f394-9cc6-4971-9cb3-6e7641fad02
The Complete Instagram Marketing Masterclass 2023
Udemy (Apr, 2023)
Credential URL : Click here to view Introducxon to generaxve ai (amazon web services)
Advanced product management: leadership & communicaxon (udemy)
Advanced product management: vision, strategy & metrics (udemy)
Agile project management (udemy)
Become a product manager (udemy)
The complete instagram markexng masterclass (udemy)
Generative ai for product managers mini simulator (gopractice, inc)
Introduction to generative ai (amazon web services)
Advanced product management: leadership & communication (udemy)
Salesforce certified ai associate
Salesforce certified agentforce specialist
Agile project management
Generative ai for product managers mini simulator
Introduction to generative ai
Advanced product management: leadership & communication
Become a product manager
The complete instagram marketing masterclass
Advanced product management: vision, strategy & metrics