Balaji Janarthanam

Spearheading AI/ML research and enterprise enablement, driving innovations in Generative AI, Machine Learning, and Large Language Models (LLMs) to enhance operational efficiency and business decision-making. Managing and mentoring a team of 10 data scientists and ML engineers, architecting AI-powered solutions for satellite communications, enhancing network optimization, data traffic management, and predictive maintenance. Designed and developed an Indigenous Satellite Internet Traffic Classifier, achieving 85% F2 score and enabling $1.3M in potential licensing cost savings. Scaled AI models from POC to full-scale production, leveraging cloud platforms and MLOps pipelines. Established best practices for ethical use of Generative AI, integrated Agentic AI and Multi-Agent Systems, developed real-time anomaly detection systems, built Classification Prediction Error Analysis framework, pioneered AI-driven technical manuals using RAG, collaborated with Satellite Capacity & Sales Teams, enhanced ML deployment pipelines, led AI adoption initiatives, and drove responsible AI initiatives.

Led a 20+ member AI/ML and GCP consulting team, providing advanced data science solutions to global clients. Received 7 patents in data science innovations. Designed and built the Accenture Course Recommender System, integrating collaborative and content-based recommendation algorithms. Developed and deployed multiple AI/ML-driven projects, utilizing predictive modeling, deep learning, and NLP-based classification techniques. Conducted training sessions for 200+ professionals, maintaining an average trainer score of 4.5/5.

Led large-scale application development, testing, and maintenance teams, overseeing a 70-member offshore team for cloud-based enterprise solutions. Designed and implemented test strategies and execution plans for Cloud Solutions. Drove automation and CI/CD initiatives, integrating tools like UFT, Selenium, and Splunk.

Client-facing role, leading the test strategy development for a major Australian telecom provider, focusing on product configuration domains. Conducted high-level requirement analysis and solution design for Siebel CRM and Kenan applications.

Managed test estimation, scripting, and execution, ensuring quality assurance across critical application development projects. Led stakeholder engagement and reporting, facilitating collaboration between business units and technology teams.