Boina Shrilakshmi Sai Phanidhara
Results-driven Data Scientist with 7+ years of expertise in ML, Deep Learning, Recommender Systems, and NLP, building end-to-end AI solutions across CRM, oil & energy, and transportation industries. Spearheaded global initiatives, including a transformative 2-year tenure at Shell UK (London), optimizing business strategies through machine learning. Skilled in designing scalable architectures, deploying high-impact models, and driving innovation with data-driven insights, ensuring seamless integration of intelligent systems across diverse domains
- Role
Data Scientist
- Years of Experience
8.1 years
Skillsets
- PyTorch
- Time Series
- TensorFlow
- SQL
- Snowflake
- Scikit-learn
- SAP HANA
- Recommender systems
- R
- AWS
- Python
- NumPy
- Natural Language Processing
- MLOps
- Machine Learning
- Linear Optimization
- Deep Learning
- Data Visualization
Professional Summary
8.1Years
- Aug, 2021 - Present4 yr 1 month
Data Scientist/AI engineer
Salesforce - Aug, 2018 - Aug, 20213 yr
Data Scientist
Shell - Dec, 2017 - Aug, 2018 8 months
Business Analyst
OLA ANI Technologies Pvt Ltd - Jul, 2017 - Dec, 2017 5 months
Analyst
Meru Cab Company Pvt Ltd
Applications & Tools Known
AWS
Snowflake
SQL
SAP HANA
Pandas
Scikit-learn
NLTK
XGBoost
MLflow
Work History
8.1Years
Data Scientist/AI engineer
SalesforceAug, 2021 - Present4 yr 1 month
Developed GenAI-powered chatbot, recommender systems, churn prediction model, and customer success scorecards using AI solutions, resulting in significant efficiency improvements and cost savings.
Data Scientist
ShellAug, 2018 - Aug, 20213 yr
Built demand forecasting tools, supply chain optimization models, formulation prediction frameworks, and churn prediction models, achieving cost savings and efficiency improvements.
Business Analyst
OLA ANI Technologies Pvt LtdDec, 2017 - Aug, 2018 8 months
Led driver lifecycle management analysis, optimized incentive structures, and enhanced customer experience resulting in growth in bookings and partner satisfaction.
Analyst
Meru Cab Company Pvt LtdJul, 2017 - Dec, 2017 5 months
Performed customer behavioral analysis, job time forecasting, and data anomaly detection using machine learning techniques.
Major Projects
4Projects
GenAI-powered product knowledge assistant
Built a Retrieval-Augmented Generation (RAG) chatbot using Einstein AI for context-aware answers from extensive internal product documentation.
Application Recommender System
Designed and deployed a system to recommend applications to customers, leveraging matrix factorization methods and collaborative filtering techniques.
Customer Success scorecard
Developed scorecards providing adoption, engagement, and performance scores with actionable insights, driving savings and efficiency improvements.
Demand Forecasting Tool
Created global lubricant demand forecasting tool using time series models like ARIMA and Croston method.
Education
M.Tech in Data Science and Engineering
BITS Pilani (2023)Bachelors and Master of Technology
IIT Kharagpur (2017)Intermediate Public Examination
Sri Chaitanya Junior College (2012)Secondary School Certificate
Amar Concept School (2010)
Certifications
Neural networks certification by deeplarning.ai in coursera
Nlp specialization by deeplarning.ai in coursera