Provided L3 support and Maintenance activity for the infrastructure Azure cloud and managed a team of 10 members. Azure Infrastructure Management and Active Directory: Design, deploy, and maintain Azure infrastructure to support our organization's IT needs and optimize Azure services for performance, scalability, and cost-effectiveness. Monitoring: Proactively address performance issues and optimize resource utilization. Cloud Security and Compliance - Prisma Cloud: Managed alerts and audit logs for multi-cloud environments. Implement and enforce security measures according to industry standards. Collaborate with security teams to conduct regular audit logs and ensure compliance. I had experience in Hardening Windows servers. Patching and Vulnerability Management: Develop and execute patch management strategies for Azure resources. Manage and mitigate vulnerabilities to enhance overall security. SCCM troubleshooting for patching vulnerabilities. Windows servers: Internal and client servers on patching and hardening, Application Control and upgrade and downgrade of servers. Extracting MIS data And Increasing volume storage size and whitelisting, Start/stop server activities, audit logs. Network: Firewalls configured and troubleshot and resolved network issues to ensure seamless connectivity. Implemented and deployed: Azure services like virtual machine windows and Linux, Data bricks, Blob storage, VM, V-Net, Networking, AZ open AI, App services, Logic Apps, ADLS, log analytics AZ Data Factory. AWS services like sage maker, EC2, S3, VPC, security groups, Cloud Watch, Cloud Front, Route 53, and code whisper. Configured and deployed Azure site- to-site VPN and peering Virtual network and allocated static IP for the VMs Migration: AWS migration - AMI image to on-premises and azure VM migration IAM (Azure and AWS) roles and policies control: Experienced in managing to provide user access, revoking, and extracting details. AWS Identity Center and user policies of handling user's access control and Role access and revoke to cloud resources and policies Troubleshoot for Servers and services: Networking, Application Gateway, slowness issue, disk space, URL issue, remote disconnect issue, SCCM, 502 bad gateway error issue. Ticketing tool: Service Now, symphony and Atos for the organizer and supporting client users like service requests and incidents. Providing support in the Release of DEV, QA and Prod applications Palo Alto Networks by using Prisma Cloud: security vulnerabilities to fix alerts for Cleared audit logs and Configured alerts on Prisma Cloud of the multi-cloud platform. It used AWS Route 53 for configuring the High-Availability and Disaster recovery to get the environment up and running in case of any unexpected disaster. Salesforce Single sign-on set up: Basic customization (Custom Objects, Fields, and Page Layouts). Report and Dashboard creation, Workflow Rules, Process Builder, Introduction to Flows, Knowledge of roles, profiles, and permission sets for security, Data management and data quality maintenance, Basic understanding of automation tools and CRM principles.

Provide L4 and L5 support and Maintenance activity of Infra. Responsibilities Responsible for implementing and supporting cloud-based infrastructure and its solutions. Proficient in AWS services like VPC, EC2, S3, ELB, Auto Scaling- Groups (ASG), EBS, IAM, and Route 53. I have experience creating multiple VPCs and public, and private subnets as per requirement and distributing them as groups into various availability zones of the VPC. I have deployed and Created NAT gateways and instances to allow communication from the private instances to the internet through bastion hosts. I have deployed Created and configured elastic load balancers and auto scaling groups to distribute the traffic and to have a cost-efficient, fault and highly available environment. I have deployed and Created S3 buckets in the AWS environment to store files required to serve static content for a web application. I have deployed and Configured S3 buckets with various life cycle policies to archive the infrequently accessed data to storage classes based on requirements Used IAM for creating roles, users, and groups and implemented MFA to provide additional security to the AWS account and its resources. Create snapshots of Amazon machine images (AMIs) of the instances for backup and creating clone instances, Ability in architecting secure VPC solutions in AWS with the help of Network ACLs, security groups, and public and private network configurations.