George S

In Sales & Business Development at SquareShift, a Google Preferred Partner, my primary role is to drive revenue growth by leveraging SquareShift's expertise in cloud adoption, data engineering, digital transformation, and cybersecurity I focus on expanding our customer base, securing new business opportunities, and strengthening our strategic partnership with Google Cloud Working with enterprise clients, including VC-backed startups and Fortune 500 companies, I target key industries such as banking, financial services, retail, insurance, and e-commerce to help them modernize their technology infrastructure I am responsible for achieving quarterly and annual sales targets, focusing on growing revenue through cloud solutions and managed services This includes developing a healthy sales pipeline that ensures a steady stream of business opportunities

As a SaaS Reseller, my primary objective is to drive the sales of SaaS products by engaging with potential clients and offering tailored solutions to meet their specific needs I focus on prospecting new leads, managing the sales process from start to finish, and providing ongoing support to ensure customer satisfaction By staying updated on product knowledge and nurturing strong client relationships, I aim to deliver value for both customers and the business Key Responsibilities: Lead Generation & Prospecting, Sales Pipeline Management, Product Expertise, Relationship Management, Reporting Key Performance Indicators (KPIs): Revenue Goals, New Customer Growth, Lead Conversion Rate, Upsell Opportunities, Sales Pipeline Health, Sales Cycle Efficiency, Self-Management.

Instrumental in scaling Zoko revenues - Framing the sales infrastructure, Establishing processes and ensure consistent scaling of revenues Develop plans and strategies for developing business and achieving the company's sales goals Ensuring consistent growth aligned with the business plans Team Building & Create a culture of success and ongoing business and goal achievement Manage the sales teams, operations and resources to deliver profitable growth Define sales processes that drive desired sales outcomes and identify improvements where and when required Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions Provide detailed and accurate sales forecasting.

I help CEOs of Startup companies to build marketing and sales systems to grow their businesses by referring the Business Operating systems (SaaS products) in the market based on the requirements I have experience working directly with the founders of startups in the SaaS + Digital space I approach my clients straightforward, collaborative, and efficient It's a methodology I've refined through crafting B2B Go-To-Market strategies and Business Development funnels for nimble tech startups - Branding, Go-To-Market, Sales - B2B SaaS or Digital - Project that needs building or strategizing from the ground up or a rebuild I provide upfront costs and manage actions on a project board of your choice, so all participants have complete visibility of the project.

Led sales efforts for Zoho Desk, a cloud-based customer service software, across the US, Canada, and LATAM Directly accountable for revenue growth, lead generation, nurturing, and managing key accounts Key responsibilities included: Driving revenue and expanding Zoho Desk's presence by cultivating strong relationships with major customers Analyzing industry trends to identify opportunities for product enhancements and collaborating closely with the marketing team to develop strategies that improved outreach and engagement with prospects Actively managing key customer relationships to ensure long-term sales revenue and business growth Mentoring and training newly hired sales representatives on both the technical aspects of Zoho Desk and effective sales techniques Monitoring and analyzing sales data and customer metrics, delivering detailed reports to senior management to guide decision-making and strategy.

Handling customer's issue via live chat support and through email Handling the SME escalation tickets when working on the specific queue Cascading the process update to the team Assisting the new members in the team when they need support Driving the team to achieve the target Won metal awards many times and achieved the target always Worked in almost all the NA ticket queues like Local, Goods, Getaways and Escalation queue.

Updating the internal databases with new employee data including contact details and employment forms Collecting payroll information such as hours of work done by an employee, details of bank accounts, etc Assisting in screening forms and resumes of applicants Planning and scheduling interviews with candidates Managing job advertisements on job portals and social networks Creating reports on HR-related processes when required Addressing queries and issues of workers when required Reviewing and distributing the company strategies by hard copies (e.g Notice board, brochures) or in digital formats (e.g Email, posts on social website) Assisting the HR team in organizing career fairs and special events.