HIMANSHU TIWARI

Designed and deployed cloud environments using Terraform modules and Azure DevOps pipelines across 12+ client environments. Established centralized monitoring using Datadog dashboards and ServiceNow alert integrations, reducing mean detection time by 50%. Improved Azure resource utilization across 180+ VMs, delivering 25% reduction in monthly infrastructure costs. Refined Terraform modules for Azure Virtual Desktop (AVD), cutting provisioning timelines from hours to minutes and onboarding 50+ VMs per week. Strengthened Jenkins and Azure DevOps pipelines by adding testing stages, validation checks, and rollback safeguards, raising deployment success rate by 40%. Maintained AKS clusters supporting 30+ microservices with autoscaling and rolling upgrades, achieving 99.9% service availability. Conducted root cause analysis for recurring incidents and applied preventive changes to infrastructure workflows. Guided junior engineers on deployment standards, incident response procedures, and cloud best practices.

Supported multi-cloud operations across 30+ environments in AWS, Azure, and GCP, managing over 200 virtual machines. Performed Linux administration including patching, capacity tuning, log analysis, and security hardening. Built monitoring dashboards using Azure Monitor, Log Analytics, and Datadog, reducing alert noise by 45%. Configured hybrid connectivity using Site-to-Site and Point-to-Site VPNs to support secure client access. Created Python automation using boto3 to identify and remove unused AWS EBS snapshots older than 30 days, resulting in 30% monthly cost savings. Resolved production incidents via ServiceNow and BMC Helix, closing 90% of tickets within SLA. Authored SOPs, operational runbooks, and disaster recovery documents, cutting average resolution time by 30%. Assisted with containerized workloads on EKS and GKE during migration from VM-based deployments.