Kajal Rana

Collaborated with Emirates National Bank to develop and enhance a variety of customer-focused banking services, driving digital innovation and improving user experience. Contributed in QMS system for customers to get queue token number and avail services from the bank. Developed an AI-driven feedback dashboard to analyze sentiments and categorize customer feedback for actionable insights.

Successfully converted whole project from Express to NestJs with increasing scalability to 99.99%. Launched and maintained one of the revenue-generating modules of Bajaj Health: 'Pharmacy - Ordering Medicine Online.' Implemented comprehensive monitoring solutions with Grafana, ProdMon and email alerts. Achieved zero downtime with the help of alerting and monitoring systems and consistently delivered on-time production deployments. Setup CI/CD pipelines using Azure and Docker for 3 projects. Effectively used Kafka for fast updates to customers and reducing database load and delay by 80%. Migrated Monolithic to Microservice architecture consisting of singleton, factory, abstract and command design pattern.

Spearheaded the strategic tech solutioning of one of the main project requirements using serverless framework, demonstrating a keen ability to align technology solutions with business objectives. Led end-to-end project management, overseeing all phases from conception to delivery. Conducted thorough code reviews and utilized SonarQube for detailed code analysis, maintaining a consistent threshold of 80%. Established standards for code quality and best practices.

Built a project with FeathersJS and Firebase database, managing active users. Wrote test cases using Jest. Ensured timely production deployments, emphasizing reliability and operational excellence in project delivery. Fostered effective communication and coordination with project managers and team members, successfully resolving 10+ build per month. Performed root cause analysis for more than 10 issues to identify bugs and rolled out fixes to production within 24 hours.