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Karthik V

To work with an organization where I can work effectively in a team with endeavor and enthusiasm for the growth of the organization and to provide customer satisfaction in the process.
  • Role

    Head Sales & Business Development

  • Years of Experience

    15 years

Skillsets

  • Communication
  • Effective Communication
  • Process Improvement
  • Business Development
  • Sales
  • Operations
  • Transactional analysis & team building
  • Transition
  • Quality service
  • Soft skills
  • Universal values

Professional Summary

15Years
  • May, 2022 - Jul, 20231 yr 2 months

    Head Sales & Business Development

    Inscribe
  • Sep, 2018 - Dec, 20213 yr 3 months

    Head of Sales & Business Operations

    Eximio
  • Nov, 2011 - Aug, 20153 yr 9 months

    Voice & Accent trainer (Freelancer)

    Wipro Technologies
  • Jan, 2008 - Oct, 2008 9 months

    Process Associate

    Intelenet
  • Nov, 2008 - Sep, 2009 10 months

    Sr. Process Associate

    Optimus
  • Sep, 2009 - Nov, 20112 yr 2 months

    Sr. Quality Analyst

    Quscient Tech

Work History

15Years

Head Sales & Business Development

Inscribe
May, 2022 - Jul, 20231 yr 2 months
    Heading Sales for both BPO division (Healthcare), Trained the sales team with regard to Software, Worked with Client servicing team with regards to retentions, Assessed and planned manpower requirements for profitable operations, Assuring revenue targets are met for medical record summarization for doctors & attorneys, Performed statistical analysis to gather data ensuring target achievement.

Head of Sales & Business Operations

Eximio
Sep, 2018 - Dec, 20213 yr 3 months
    Managed end-to-end Sales and business operations for BPO, Data and IT division, Catering to the clients requirement majorly in the Retail, Financial and Education sector spread across the US and UK market, Drove teams to meet all client SLAs in Quality, TAT and specifications, Developed and executed production and operational requirements of clients and teams assigned by the organization, Periodical analysis for operational and forecast team needs.

Voice & Accent trainer (Freelancer)

Wipro Technologies
Nov, 2011 - Aug, 20153 yr 9 months
    Trained 2500 employees with regards to Communication, Emphasized more on Soft skills and Universal values.

Sr. Quality Analyst

Quscient Tech
Sep, 2009 - Nov, 20112 yr 2 months
    Looked after improvement of Quality service and trained 200 associates with regards to Communication and Process improvement, Handled client retention and account management.

Sr. Process Associate

Optimus
Nov, 2008 - Sep, 2009 10 months
    Worked for a healthcare service Collections provider.

Process Associate

Intelenet
Jan, 2008 - Oct, 2008 9 months
    Supported end to end backend operations for Barclays bank UK.

Education

  • BE (Computer science)

    Bannari Amman Institute of Technology

  • Higher Secondary

    TEA Public School, Avinashi

  • Matriculation

    St.Josephs Mat.Hr.Sec School, Tirupur

Certifications

  • Attended ryla (rotary youth leadership awards), an international conference organized by rotary club of nilgiris west. (2000 & 2005)

  • Attended a one day workshop on entrepreneurship development.

  • Helped in organizing international fair, india knit fair at tirupur.