Lakshya Khandelwal

Acted as the primary point of contact across business and tech teams; a key dependent resource for end-to-end delivery and documentation. Led a team of 14, implementing multiple greenfield projects to accelerate underwriting and reduce operational bottlenecks. Owned requirement gathering and documentation (BRD, FSD, DHW); created process flows, user stories, and functional specs. Collaborated with cross-functional teams including product, engineering, and client stakeholders to gather, analyze, and document business requirements. Drove process automation and integration projects using business intelligence tools and APIs. Performed gap analysis, created roadmap plans, and facilitated Agile ceremonies such as sprint planning and retrospectives. Supported product deployment, user acceptance testing, and continuous improvement cycles. Mentored junior analysts and contributed to knowledge sharing sessions. Partnered with product team to enhance roadmap based on market analysis, regulatory changes, and customer feedback.

Acted as the primary point of contact across business and tech teams for product development and product lifecycle. Owned end-to-end lending risk analysis including credit, collections & operations. Built dashboards to track bounce rates, STAB, and delinquency metrics. Streamlined UAT cycles and integrated feedback into production rollouts. Owned requirement gathering and documentation (BRD, FSD, DHW).

Led a team of 12 in delivering multiple greenfield fintech projects, driving faster underwriting processes and increasing loan disbursal rates. Acted as business-technical liaison, ensuring clarity and alignment across stakeholders through BRDs, FSDs, DHW documentation, and API integration. Designed and implemented Power BI dashboards for real-time tracking of order status, performance KPIs, and operational efficiency. Streamlined order processing and onboarding through NetSuite and JIRA, improving turnaround time and customer experience. Led deployment of ALM and IRRBB modules, streamlining regulatory reporting and balance sheet risk monitoring. Managed project P&L, meeting both revenue and collection targets while maintaining <2% defect leakage in UAT. Designed Power BI risk dashboards for liquidity ratios, NII sensitivity, and capital adequacy, improving compliance and risk visibility. Collaborated with client CIO office and internal product teams to align delivery with transformation goals.

Handled team leadership, product strategy, stakeholder management, and project implementation end-to-end. Spearheaded MVP development for a digital lending product by defining clear user stories and acceptance criteria with stakeholders. Authored BRDs and user stories, collaborated on API integrations, and coordinated across business and tech teams. Directed full-cycle implementation for fund transfer pricing and profitability analysis tools across multiple banks. Delivered RFP-driven custom solutions aligned with ALM and capital management requirements. Designed automated allocation models improving calculation accuracy by 15% and processing speed by 30%.

Led techno-functional automation across multiple LOBs, enhancing loan underwriting and payout systems. Automated disbursal workflows, reducing manual intervention by 40% and enabling real-time settlements. Spearheaded API integrations and server rule deployments. Acted as a liaison between business and tech teams, aligning BRD/DHW documentation with solution design. Implemented cost allocation and profitability systems; coordinated UAT cycles and process optimization. Introduced standardized templates and integration checklists reducing deployment time by 25%. Spearheaded automation in loan underwriting and payouts, reducing manual intervention by 40%. Coordinated UAT cycles, aligning test cases with business requirements and regulatory standards. Built profitability and cost allocation systems supporting BFSI clients (Bank of Baroda, UCO Bank).

Supported delivery of SaaS automation products by creating BRDs, feature specs, and functional documentation. Improved TAT by 13% and achieved <2% error leakage during UAT by aligning automation workflows with business KPIs. Drove compliance audits and reporting automation using JIRA and SQL.

Achieved 148% of operational targets with <2% error rate; improved TAT by 13%. Managed loan processing on JIRA and drove compliance audits. Designed and delivered comprehensive BRDs/user stories ensuring alignment between business and engineering teams. Built operational dashboards and compliance audit workflows, improving accuracy and customer onboarding experience.

Analyzed educational product requirements and assisted in designing workflows and content delivery improvements. Collaborated with academic, marketing, and IT teams to translate business needs into actionable project tasks. Conducted competitive analysis, user research, and data analysis to inform product enhancements. Facilitated UAT testing, process documentation, and training support for new product launches. Assisted in monitoring key performance indicators and reporting progress to leadership.