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Lalitha Narayanam

Professional Summary: 8+ years of IT and Management experience in Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing Experience with SaaS, Supply Chain Management, e-Commerce, Pharma, Health insurance domain, Reporting & Analytics, Microsoft D365 Experience in working with TFS, JIRA, Microsoft Office suite (word, excel, Access, Visio, Power Point and Outlook) for documentation, analysis and presentation Safe Agile and Lean Sigma implementation in building products Languages : English, German (A2)
  • Role

    Program Manager & Jira Developer

  • Years of Experience

    16.17 years

Skillsets

  • Data Analysis - 8 Years
  • SharePoint
  • Jira

Professional Summary

16.17Years
  • Aug, 2019 - Present6 yr 8 months

    Product Manager

    Dell Technologies
  • Product Owner

    Dell
  • Dec, 2017 - Aug, 20191 yr 8 months

    Business Data Analyst

    LetsOccasion
  • Jul, 2015 - Dec, 2015 5 months

    Program Analyst

    Hadiamondstar Software Solutions LLC
  • Jan, 2016 - Feb, 20171 yr 1 month

    Data Analyst

    Anthem, Inc.
  • Apr, 2017 - Dec, 2017 8 months

    Data Scientist

    Modak
  • May, 2015 - Jan, 2016 8 months

    Volunteer

    Alliance for the Chesapeake Bay

Applications & Tools Known

  • icon-tool

    SharePoint

  • icon-tool

    ArcGIS

  • icon-tool

    Visio

  • icon-tool

    TFS

  • icon-tool

    Jira

  • icon-tool

    TOAD

  • icon-tool

    SQL Developer

  • icon-tool

    SVN

  • icon-tool

    Tableau

  • icon-tool

    PowerBI

Work History

16.17Years

Product Manager

Dell Technologies
Aug, 2019 - Present6 yr 8 months

Product Owner

Dell
    Presidential Award Winner for Successfully achieving the IDC quarter targets by streamlining & leading BCP programs to avoid COVID impact on Customer experience & shipment delays saving additional $49Million per quarter. Process Improvements: Introduced process improvements by adapting the team to TDD and reducing N+1 functional testing to N. Introduced safe agile methodologies and led 5 successful sprint cycles, improving product delivery efficiency and ensuring 100% on-time delivery of features. Lead key business Strategic Initiatives to launch vendor that helped expand business volumes increase with a projection of 500k to 1.2 million USD over next 3 years. Started my role as a product manager for a team sizes of 15 for my app to leading projects with around 40 apps as a cross product lead. Retiring UI on Old framework to New UI with React & service driven framework. Introduced API driven development and deployment of 20+ services on to PCF. Reduced order shipment disruptions by 40% by implementing a risk management tool that provided real-time alerts for potential issues using historical data, improving response times. Reduced shipment SLA from 3 hours to 1.5 hours.

Business Data Analyst

LetsOccasion
Dec, 2017 - Aug, 20191 yr 8 months
    Gathered business requirements through interviews, surveys and UI analysis of the existing system. Performed Gap Analysis by defining the customer & vendor platforms clearly. Translated ambiguous business requirements into Agile User Stories and Technical specifications. Implemented Agile methodology with 30 days sprints, designed ER diagrams using Visio, wireframes using Balsamiq. Conducted functional testing and coordinated UAT sessions to sign-off project to further sprints. Developed Lessons Learnt document at the end of each sprint by assessing the short comes, strengths and considering them in future sprints.

Data Scientist

Modak
Apr, 2017 - Dec, 2017 8 months
    Led cross functional project teams from concept to launch of the project in requirements gathering, analyzing data through SQL scripts, presenting to stake holders, finishing product before deadlines. Developed dynamic dashboards to present detailed patterns and effects analysis of clinical trial data using Cloudera, Tableau, Hadoop. Built scripts and queries to rigorously test and to maintain quality of the data analysis. Developed python script using pandas to automate the process of report generation. Created technical design documents, FRDS and presentations for review meetings, sprints and future knowledge transfer. Developed SaaS products for data scrapping tools using python.

Data Analyst

Anthem, Inc.
Jan, 2016 - Feb, 20171 yr 1 month
    Anthem Health Care Data migration of Medicare data from West coast and Central region of United States, transforming and loading the data in to the Facets Database. Gathered requirements from clients, designed workflow, got approved from Management. Maintained technical design documents (TDD) and functional requirement documents (FRD). Worked with Enrollment team, Claims team & Benefits team. Developed PL/SQL Procedures, Functions, Packages and Triggers using Oracle Utilities like Toad, SQL*Loader and Handled Exceptions to handle key business logic. Created and extensively used row level, statement level Triggers, Bulk Collect, Bulk Insert, for all statements as needed.

Program Analyst

Hadiamondstar Software Solutions LLC
Jul, 2015 - Dec, 2015 5 months

Volunteer

Alliance for the Chesapeake Bay
May, 2015 - Jan, 2016 8 months
    Stream Water Quality Monitoring in the creeks of Richmond Virginia. -> Assessing Stream Condition -> Stream pH, DO, Turbidity, for E.coli contamination -> Stream walks to assess the damage to the stream through run off, coast damage

Achievements

  • Introduced process improvements by making team adapt to TDD and get N+1 functional testing to N Promoted to Lead PO with in months of joining the job for Major application in Supply Chain Management life cycle Managed cross functional teams during WFH and ensured the performance in the previous years is intact

Education

  • Masters in Environmental Studies

    Virginia Commonwealth University
  • Masters in Computational Biology

    Carnegie Mellon University
  • Bachelors in Biotechnology

    Chaitanya Bharathi Institute of Technology