
An enthusiastic cross domain Professional with +18 year’s rich experience in Service Delivery, IT Service Management, Service Improvement, Service Level Management, Project Management & Vendor Management, including over 9 years international experiences which having been exposed to critical customer facing roles during major transformations in various APAC countries.
Global Managed Services Director
Netcracker TechnologyService Delivery Manager
AmdocsProject Manager
AmdocsTeam Coach
Sitel GroupSenior Technical Support Officer
Convergys Intelligent ContactPMO/Consultant (RAID Manager)
AmdocsSales & Service Engineer