Mayank Bung
Seasoned Customer Success Manager and Key Account Specialist seeking to leverage extensive background in revenue generation, supplier and operations management, and strategic planning for robust business development and exceptional customer experiences.
- Role
Manager-Customer Success Operations
- Years of Experience
10.17 years
- Professional Portfolio
View here
Skillsets
- Negotiation - 10 Years
Professional Summary
10.17Years
- Dec, 2022 - Present3 yr 5 months
Manager Supplier Operations
Elife Transfer - Sep, 2022 - Dec, 2022 3 months
Business Development Manager
Prodo - Jul, 2019 - Mar, 2020 8 months
Manager- Key Accounts Management
Moglix - Jul, 2013 - Apr, 20162 yr 9 months
Associate Manager
McNally Bharat Engineering Company limited - Apr, 2016 - Jun, 20193 yr 2 months
Director
Work History
10.17Years
Manager Supplier Operations
Elife TransferDec, 2022 - Present3 yr 5 months
- Design of pricing strategy to accumulate maximum demand.
- Promoted twice in last 18 month as contributed towards 4x growth in revenue of assigned 11 countries in northern Europe, Scandinavia and India.
- Constant research and interaction for development of suppliers in the territory to achieve price and quality targets.
- Contributed towards additional 4% margin growth and improvement in overall ratings.
- Design of SOP to carry out day to day operations incorporating demands from partners and streamlining operations. Helped in design of fleet qualification system. Helped in design of training modules for team and suppliers.
Business Development Manager
ProdoSep, 2022 - Dec, 2022 3 months
Manager- Key Accounts Management
MoglixJul, 2019 - Mar, 2020 8 months
- Lead team of 7 people to achieve revenue targets by monitoring & generating sales through all Key accounts in territory.
- Successfully handled 9 such key accounts to generate revenue to the tune of 1.5 Cr per month. Keep track of account receivables as per agreed credit terms and do dunning to minimize OD/OS ratio.
- Business development within the territory to acquire new accounts. Contributed in acquiring 2 such accounts with cumulative business of 20 Cr on annual basis.
- Monitoring complete supply chain to provide excellent customer success experience.
Director
Apr, 2016 - Jun, 20193 yr 2 months
- Researching opportunities and consultative selling to large scale transport companies and government institutions for our in-house designed SaaS and telematics application.
- Working from scratch helped in generating a revenue of 2.5 Cr in time of 1 year.
- Contributed in market analysis and scaling sales operations to 8 cities of 4 states, increasing revenue to a 6x.
- Led implementation of 3 different SaaS products and contributed in maintaining positive cash flows.
- Managing cross-border vendors for sourcing of hardware GPS units.
Associate Manager
McNally Bharat Engineering Company limitedJul, 2013 - Apr, 20162 yr 9 months
- Assisted project manager with the preparation of construction schedules and helped him coordinate with different stakeholders to meet execution targets.
- Periodic cost analysis and vendor screening based on same.
- Assisted Project director in maintaining cash flows, document control, and analysis of engineering drawings.
- Site invoicing and payment tracking.
Achievements
- Innovative Pricing strategy to deliver 4X growth in Revenue
- Effective team leadership and development resulting in exceeded sales targets Innovative pricing and SOP strategies that significantly improved operational efficiency Strategic expansion into new territories resulting in substantial revenue growth Successful navigation of complex supply chain challenges to enhance customer satisfaction
- Promoted twice in last 18 months as contributed towards 4x growth in revenue of assigned 11 countries in northern Europe, Scandinavia, and India.
- Contributed towards additional 4% margin growth and improvement in overall ratings.
- Initiated a new territory and acquired 2 large-scale accounts generating annual revenue of 2 crore.
- Onboarded 10 new suppliers in different categories in the span of 45 days.
- Generated revenue to the tune of 1.5 Cr per month by handling 9 key accounts.
- Acquired 2 accounts with cumulative business of 20 Cr on an annual basis.
- Worked from scratch to generate a revenue of 2.5 Cr in a time of 1 year.
- Promoted twice in last 18 months as contributed towards 4x growth in revenue of assigned 11 countries in northern Europe, Scandinavia and India,
- Initiated a new territory and acquired 2 large-scale accounts with a potential to generate annual revenue of 2 crore.
- Contributed towards screening and negotiation of quality suppliers, able to onboard 10 new suppliers in different categories in a span of 45 days.
- Successfully handled 9 key accounts to generate revenue to the tune of 1.5 Cr per month.
- Contributed in acquiring 2 accounts with cumulative business of 20 Cr on an annual basis.
- Helped in generating a revenue of 2.5 Cr in time of 1 year.
- Increased revenue to 6x within one year.
Education
B.Tech Mechanical Engineering
National Institute of Technology, Tiruchirappalli (2011)