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Mohammed Abu Sufiyan

Results-driven Product Community Manager and Digital Marketing professional with 5+ years at Google (via Google Operations Center). Expert in building and scaling product communities from zero to measurable impact achieving 30% engagement growth within 3 months of launch. Cross-functional leader across EMEA and APAC, translating data insights (GA4, Looker) into strategic decisions that improve CSAT and deliver 20%+ ROI improvement.
  • Role

    Product Community Manager

  • Years of Experience

    5.8 years

Skillsets

  • Product Training
  • Community health reporting
  • Governance & workflow design
  • Product community launch
  • Workflow automation
  • Volunteer management
  • Stakeholder Management
  • Scrum
  • Project Management
  • Agile
  • Paid media strategy
  • Looker
  • Google Ads
  • GA4
  • Data Analysis
  • Content moderation
  • Campaign Management
  • AI Tools

Professional Summary

5.8Years
  • Dec, 2021 - Present4 yr 5 months

    Product Community Manager

    Google
  • Apr, 2021 - Dec, 2021 8 months

    Associate Market Research Analyst

    GlobalData
  • Jun, 2019 - Apr, 20211 yr 10 months

    Customer Support Specialist

    Tech Mahindra

Work History

5.8Years

Product Community Manager

Google
Dec, 2021 - Present4 yr 5 months
    Architected and launched a new product community end-to-end built governance frameworks, engagement strategies, and operational workflows from scratch, achieving a 30% engagement increase within 3 months and establishing one of the fastest community ramp-ups in the program.

Associate Market Research Analyst

GlobalData
Apr, 2021 - Dec, 2021 8 months
    Designed and executed full-funnel digital marketing campaigns across diverse industries, delivering 20%+ ROI improvement for clients through data-driven optimization and continuous A/B testing.

Customer Support Specialist

Tech Mahindra
Jun, 2019 - Apr, 20211 yr 10 months
    Managed Google Ads campaigns (Search & Display) for a global client portfolio, maintaining 95%+ execution accuracy while optimizing for performance across multiple simultaneous accounts.

Major Projects

1Projects

Google Product Community Launch

    Built and launched a Google product community from scratch achieving 30% engagement growth in under 90 days among the fastest ramp-ups in the program's history.

Education

  • Bachelor of Business Administration (BBA)

    Ravenshaw University (2019)