Neha Mandlikar
RPA Business Analyst with 2 years of experience in analyzing, designing, and delivering automation solutions using UiPath in Agile environments. Adept at requirement gathering, stakeholder management, process documentation, and converting business needs into scalable automation workflows. Proven success in cross-functional collaboration, process optimization, and post-deployment support. Strong hands-on experience in SQL, Excel, and dashboarding with a keen eye for operational efficiency and automation governance
- Role
Prompt Engineer
- Years of Experience
3.2 years
Skillsets
- JSON
- XML
- UiPath
- UAT
- Tableau
- SDD
- SAP C4C
- Python
- Power BI
- PDD
- Lucidchart
- SQL - 2 Years
- Jira
- JDE EnterpriseOne
- FSD
- draw.io
- Confluence
- BRD
- Automation Anywhere
- Agile/Scrum
- Use Cases
- Microsoft Excel
Professional Summary
3.2Years
- Sep, 2024 - Present1 yr 3 months
Prompt Engineer – Generative AI Tasks
Soul AI - Jan, 2021 - Jan, 20232 yr
RPA Business Analyst – UiPath
QualityKiosk Technologies Pvt. Ltd.
Applications & Tools Known
UiPath Studio
AGILE
UI Path
RPA
Power BI
Microsoft Excel
Automation Anywhere
Python
Microsoft Excel
SQL
SAP Hybris
Tableau
Excel
Work History
3.2Years
Prompt Engineer – Generative AI Tasks
Soul AISep, 2024 - Present1 yr 3 months
Designed and refined AI prompts to improve LLM output relevance and accuracy. Executed high-volume, short-cycle NLP-based tasks to enhance AI performance metrics. Applied structured thinking and speed to ensure quality and quantity in AI evaluation tasks.
RPA Business Analyst – UiPath
QualityKiosk Technologies Pvt. Ltd.Jan, 2021 - Jan, 20232 yr
Conducted requirement gathering, stakeholder interviews, and workshops to identify RPA opportunities. Prepared BRD, SDD, PDD, use cases, and workflow diagrams for automation processes. Liaised between technical developers and business teams to ensure functional alignment. Worked on RPA implementation projects in insurance, travel, and real estate domains. Facilitated UAT, documented test cases, and handled production support during post-deployment phases. Coordinated Agile ceremonies such as daily standups and sprint reviews.
Major Projects
5Projects
ICICI Lombard (Insurance Claims)
Jan, 2023 - Jan, 20252 yr
Created end-to-end workflow for claims approval automation; drafted process flow and BRD; participated in test planning and business validation.
Birla Estates (Real Estate)
Jan, 2023 - Jan, 20252 yr
Automated Facebook lead extraction to SAP C4C; mapped JSON/XML inputs, and enabled data flow via Excel-based triggers.
CureFit (Customer Escalation Dashboard)
Jan, 2023 - Jan, 20252 yr
Developed process maps and helped design Power BI dashboards to track customer SLAs and KPIs.
JPPL InterMiles (Customer Loyalty)
Jan, 2023 - Jan, 20252 yr
Gathered and validated requirements for flight reward program automation, authored PDD/SDD and facilitated sprint tracking.
Lounge Access Automation
Jan, 2023 - Jan, 20252 yr
Handled invoice reconciliation and validation using Excel macros and UiPath bots; increased processing speed by 40%.
Education
PG Diploma – CDAC
Mumbai Educational Trust (2025)B.E. – Information Technology (RTMNU)
St. Vincent Pallotti College, Nagpur (2025)Diploma – Information Technology (MSBTE)
Nagpur Institute of Technology, Nagpur (2025)
Certifications
RPA Business Analysis Foundation
Python programming certification - udemy
Automation anywhere 360/a2019 - complete rpa training course
My sql
Excel: advanced techniques for data analysis
Sap hybris
Automation anywhere 360/a2019 - complete rpa training course - udemy
Sap hybris - udemy
Excel: advanced techniques for data analysis - udemy
Tableau : visualize and analyze your data
Robotic process automation (ui path) - business analyst
My sql - udemy
Excel : advanced techniques