Prachi Jaiswal

Identify critical issues impacting operations and strategy including productivity insights, lead-to-sales analysis, revenue analysis, and segment/account trends. Facilitate sharing of reports and data with Sales, Customer Success, Marketing, and other departments. Evaluate processes, programs, and systems to increase revenue, minimize costs, and improve customer satisfaction. Expertise in using leading industry tools like Jira. Maintain good data hygiene. Support Sales, Customer Success leaders, and Finance on pipeline and forecasting. Oversee administration of a company's CRM and help drive adoption of multiple enterprise business tools. Provide business leaders with reliable data reporting systems. Work with management to prioritize business and information needs.

Developing trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. Identify prospect's needs and suggest appropriate products/services. Report to the Sales Manager on sales results & proactively seek new business opportunities in the market. Expertise in using leading industry tools like Jira. Customizing & SharePoint lists with Power Apps. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Track record of achieving sales quotas. Creating SOW's, invoices & contracts on PBM. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders along with forecasting and tracking key account metrics. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Critical thinking and problem solving skills. Understanding of mobile app development, website development, marketing, measurement & analytics, content management and internet technology. Evaluate key performance indicators, creating proposals for clients and recommend business plan updates.

Providing necessary level of visibility into Salesforce's effectiveness and efficiency by creating data through creation of reports and dashboards. Data Analytics- collecting, organizing, interpreting, and reporting data along with developing and managing data systems/Ops Portals and databases. Working closely with leadership and team members on supporting strategic sales initiatives. Expertise in using leading industry tools like Jira. Support includes: Development of the program, providing insights, data, metrics. Preparing of invoices, extracting data from primary and secondary sources and removing corrupted data. Maintaining the overall integrity of the revenue growth related data.

Working with clients to understand their needs and to agree the scope of each consulting project, detecting issues and investigating ways to resolve them, assessing the pros and cons of possible strategies. Providing strategic direction to existing accounts to develop and managing mid market and enterprise account with B2B firms. Building customer relationships across multiple stakeholders for each account in a timely manner including resources from solution engineering teams, customer success professionals and product team to develop, manage and enhance the customer relationships and value. Developing sales strategies and setting quotas. Compiling and analyzing data to find trends along with developing sales strategies and setting quotas. Structuring, negotiating and closing sales transactions to meet quarterly revenue targets. Maintaining, managing and tracking customer and transactional information in a CRM system. Making cold calls or reaching out to prospects, following up with prospects several times throughout the sales cycle to ensure needs are being met.