PRAGATI RAMESH GAIKWAD

Leading end-to-end development of SmartNotes, an AI-powered healthcare summary generater streamlining clinical documentation & improving workflow efficiency. Defined product requirements (PRDs), user flows, and wireframes to streamline feature development. Drove pilot deployments & successfully scaled product adoption to 6000+ users. Reduced manual clinical documentation effort by 40% using SmartNotes AI. Driving agile product development by managing sprint planning, product backlogs, and cross- functional coordination to ensure faster and structured product delivery. Improved accuracy of AI-generated medical summary by training & optimizing LLM models with the data science team. Engaging clients through weekly feedback sessions & demos, translating insights into product improvements.

Led 01 development of AI Fraud Detection & Prevention product (SensFRX) to enhance Cyber Security for Web & Mobile platforms applied across Ecommerce, Fintech & broader business domains. Defined core fraud detection use cases including transaction fraud & account takeover, implementing 50+ fraud detection policies aligned with enterprise security & compliance requirements. Led pricing & GTM strategy, onboarding first 10 paying customers within 2 months of launch. Conducted market research with CISOs, shaping product roadmap and feature prioritization. Implemented integrations with WordPress, WooCommerce, WHMCS, and Blesta via APIs. Led UX improvements of product website and dashboards improving usability. Oversaw critical product ops including logo design, trademark registration, ML patenting, and payment gateway integration. Collaborated with sales and marketing teams to drive product visibility and early adoption through SEO campaigns.

Contributed in Conversational AI Chatbots & Voicebots product development, prioritizing features, defining strategy & goals focussed on Ecommerce, Heathcare, Fintech & Automobile Industries. Created PRDs defining feature scope, user stories, acceptance criteria, and integration requirements for conversational AI chatbots. Deployed 70+ AI chatbots across multiple industries enabling automated customer support and engagement for businesses. Defined conversation flows, feature requirements & chatbot workflows for web and mobile platforms. Integrated AI chatbots with enterprise systems via APIs and third-party platforms. Led client demos, monitored & resolved client issues, ensuring successful product adoption and smooth deployments.

Worked in department of Unmanned Ground Vehicle (UGS), designed GUI using OpenGL for Velodyne Lidar using C++.