PRAGATI RAMESH GAIKWAD
Product professional skilled in driving B2B SaaS growth through strategic problem-solving and user-focused solutions. Combining creativity and analytics to deliver impactful results.
- Role
Product Manager
- Years of Experience
3.7 years
Skillsets
- KPIs
- User Research
- A/B testing
- ChatGPT
- Claude
- Competitor Analysis
- Feature Prioritization
- Github
- GTM strategy
- SQL
- LLM
- OKRs
- Postman
- Product Roadmaps
- Stakeholder Management
- UI
- Ux
- Product Management
- Product Strategy
- Product Analytics
- PRD
- Excel
- API Integrations
- AI
- Jira
- Hubspot
- Figma
- Data Analytics
- Canva
- Agile
- Wireframing
- SEO
- Scrum
Professional Summary
3.7Years
- Feb, 2025 - Present1 yr 6 months
Product Manager
Phigital Care - Jun, 2023 - Aug, 20241 yr 2 months
Associate Product Manager
SecureLayer7 - Feb, 2022 - Jan, 2023 11 months
Product Implementation Specialist
Concerto AI - Jun, 2019 - Aug, 2019 2 months
Intern
VRDE DRDO
Work History
3.7Years
Product Manager
Phigital CareFeb, 2025 - Present1 yr 6 months
Led end-to-end development of SmartNotes, an AI-powered healthcare summary generator, reducing manual effort by 40% and improving clinical workflow efficiency. Owned product strategy and execution by defining PRDs, user flows, designing wireframes; led sprint planning, backlog prioritization, and cross-functional collaboration, scaling product adoption to 6000+ users. Collaborated with data science teams to improve LLM accuracy, conducted client demos, feedback sessions & translated user insights into continuous product improvements. Ensured HIPAA compliance in SmartNotes development, maintaining secure handling of healthcare data.
Associate Product Manager
SecureLayer7Jun, 2023 - Aug, 20241 yr 2 months
Led 01 development of SensFRX, an AI-powered fraud detection & prevention platform enhancing cyber security & mitigating business risk across web & mobile applications. Defined and implemented 50+ fraud detection and IAM-focused authentication policies covering account takeover, RBAC-based access control and bot attacks. Defined product strategy, PRDs, and roadmap, delivering security-first features that reduced business risk, improved compliance & strengthened threat protection for client businesses. Led GTM & pricing strategy with the sales team, onboarding 10 paying customers within 2 months of launch & conducted user interviews with CISOs, translating insights into product positioning and feature enhancements. Enabled seamless integrations via APIs (WordPress, WooCommerce, WHMCS, Blesta) & revamped product website, UX & dashboards to enhance real time monitoring, risk visibility & decision-making.
Product Implementation Specialist
Concerto AIFeb, 2022 - Jan, 2023 11 months
Contributed to development of Conversational AI chatbots & voicebots, defining PRDs, user stories, conversation flows & automations for web and mobile platforms. Deployed 70+ AI chatbots across ecommerce, healthcare, fintech & automobile industries, enabling automated customer engagement & support reducing manual support efforts by up to 4050%. Led client demos, managed APIs, third-party integrations & translated business requirements into scalable, automation-driven product features to drive adoption.
Intern
VRDE DRDOJun, 2019 - Aug, 2019 2 months
Designed GUI using OpenGL for an Unmanned Ground Vehicle enabling real time visualization of Velodyne LiDAR data & improving situational awareness.
Major Projects
1Projects
Sensfrx
Fraud detection and prevention product development including Lean Canvas preparation, pricing plans, onboarding users, wireframes design, and website revamp.
Education
B.Tech Computer
MIT Academy of Engineering (2020)