Pratik Ghosh

Spearheaded initiatives on the newly re-designed Concur Travel, a flagship B2B product recognized globally for its innovation in travel and expense reporting. Achieved an outstanding 30% increase in product quality score through meticulous enhancements to product flows, resolution of error scenarios, and optimization of user experience to minimize end-user errors, while concurrently elevating web performance. Elevated the efficiency and scalability of re-usable components utilized across the SAP Concur Travel platform, contributing significantly to the enhancement of the overall pillar's performance and functionality. Technical proficiency included JavaScript, TypeScript, React, Redux, and GraphQL.

Revolutionized platform efficiency by implementing a WebSocket solution for real-time currency updates. Mitigated potential losses of up to $2m by resolving time zone disparities for standing orders. Enhanced UI/UX on the currency trading platform through strategic error banner implementation. Leveraged a robust tech stack: JavaScript, TypeScript, React, Redux, and WebSockets.

Elevated Help Center functionality across diverse LOBs, introducing innovative features and ensuring flawless integration. Engineered a scalable server-side theming solution, resolving branding issues and significantly enhancing visual consistency. Championed the migration of APIs to central AWS servers, unleashing advanced analytics for dynamic visualization of KPIs and OKRs through in-depth user behavior analysis, which empowered data-driven decision-making for strategic engineering initiatives. Commanded a sophisticated tech stack encompassing JavaScript, TypeScript, React, Hooks, Context API, Express, Node.js, AWS, and GitHub Actions.

Engineered a robust item curation and content validation platform for Walmart's e-commerce domain, handling millions of items. Achieved an 80% reduction in test-fail scenarios by designing and implementing a comprehensive UI end-to-end test suite integrated into the CI/CD pipeline. Introduced quality metrics and visualization components, enhancing data representation on the front-end for improved decision-making. Developed a utility for precise item identification, preventing potential losses of over $3m by avoiding the ingestion of duplicates and variants. Utilized an advanced tech stack: React, Redux, JavaScript, TypeScript, Express, Node.js, Elasticsearch, Jenkins.

Orchestrated a revolutionary AEM plug-and-play widget system, cutting UI integration timelines by an impactful 40%. Elevated Amdocs' B2B product for a North American client, generating an impressive $12M+ in maintenance revenue within a year. Pioneered DEx (Digital Experience) ground-up development, reshaping and enhancing the retail customer experience. Relocated to Milan as a distinguished product expert, strategically analyzing architecture and defining client requirements. Mastered a dynamic tech stack: Backbone.js, Knockout, jQuery, GraphQL, SASS, JavaScript, React, Redux.

Engineered impactful web solutions for top US ed-tech clients (Discovery Education, Pearson, Tata McGraw), reaching millions of students annually and generating over $5M in revenue. Implemented seamless, cross-device, and cross-browser animations using 100% CSS3 for interactive applications. Demonstrated expertise in Backbone.js, jQuery, JavaScript, HTML, CSS, SCSS, and HTML Canvas.