Praveen Chowdary Mannem

Owning enterprise Google Workspace administration across multi-domain environments covering Gmail, Drive, Meet, and collaboration services. Acting as primary SME and L3 escalation point, supporting critical incidents and participating in on-call rotations, including night and weekend shifts. Automating user lifecycle operations (onboarding, offboarding, license assignment, group management) using Google AppScript. Performing advanced bulk administration, auditing, and reporting using GAM, including security reviews and license optimization. Managing MDM for mobile and endpoint devices, enforcing compliance, access controls, and security policies. Implementing messaging security controls, including spam, phishing, malware protection, and email authentication standards (SPF, DKIM, DMARC). Planning and executing Google Workspace migrations and tenant consolidations with pre-checks, risk assessment, and post-implementation validation. Supporting change management activities, ensuring controlled deployments and successful production rollouts.

Led large-scale Google Workspace administration and optimization for enterprise users. Owned end-to-end operations, L3 support, and incident management, including on-call support responsibilities. Managed messaging infrastructure, email routing, spam/phishing protection, and mail access protocols. Executed complex Workspace migrations, including mailbox, Drive, and domain migrations. Automated administrative workflows using Google AppScript and GAM, reducing operational overhead. Implemented security and compliance controls including Google Vault, Email DLP, MFA, and Context-Aware Access. Led MDM deployment and management for mobile and Windows endpoints. Coordinated change management activities, performing pre-checks, deployment validation, and post-implementation monitoring.

Supported Google Workspace administration and MDM operations for multiple enterprise clients. Assisted in incident resolution, change deployments, and operational documentation. Collaborated with infrastructure and cloud teams on Workspace integrations.

Administered enterprise Google Workspace environments, including user, security, and application management. Supported Workspace migration projects and platform enhancements. Delivered end-user training and adoption programs.

Provided on-site and remote IT support with exposure to endpoint management and access controls.

Delivered first-level IT, desktop, and messaging-related support in production environments. Ensured system stability and minimal downtime.