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Pulkit Sharma

With 4+ years of experience, I excel in strategic marketing, managing global accounts, driving demand generation, and optimizing outreach campaigns for quality leads. A proven team leader skilled in cross- functional supervision and project management, I am passionate about contributing to your organization's growth.

  • Role

    Senior IT Business Analyst (RevOps Specialist)

  • Years of Experience

    4 years

Skillsets

  • Lead lifecycle management
  • ZoomInfo
  • Strategic ops
  • SQL
  • SFMC
  • revenue planning
  • Pipeline forecasting
  • Outreach
  • NetSuite
  • Microsoft Office suite
  • Salesforce - 2 Years
  • HTML/CSS
  • Excel (advanced)
  • Data Governance
  • Crm hygiene
  • Boomi
  • Apollo
  • Jira - 2 Years
  • Hubspot - 4 Years

Professional Summary

4Years
  • Oct, 2023 - Present1 yr 10 months

    Senior IT Business Analyst (RevOps Specialist)

    AppDirect
  • Dec, 2022 - Apr, 2023 4 months

    Assistant Marketing Manager

    The Smarketers
  • Oct, 2020 - Oct, 20222 yr

    Performance Marketing Executive

    Spyne

Applications & Tools Known

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    HubSpot

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    Salesforce Marketing Cloud

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    Google Analytics

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    Meta Ads Manager

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    Google Ads

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    LinkedIn Ads

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    Zoominfo

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    Salesforce

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    Mailchimp

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    Sendinblue

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    Google

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    Facebook

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    Linkedin

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    6sense

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    Lusha

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    Microsoft Dynamics

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    Journey Builder

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    Sendy

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    LinkedIn

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    Apollo

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    Microsoft Office

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    HTML

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    CSS

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    SQL

Work History

4Years

Senior IT Business Analyst (RevOps Specialist)

AppDirect
Oct, 2023 - Present1 yr 10 months
    Owned the end-to-end GTM planning process, including quota design, territory alignment, and annual operating plan across Sales, Marketing, and Customer Success. Led pipeline reviews and forecasting in partnership with Sales & Finance; improved forecast accuracy by 30% and win rates by 18%. Consolidated CRM data from five acquired companies into a single unified HubSpot instance, eliminating silos, improving data integrity, and enabling cross-org reporting. Implemented and enforced CRM hygiene and lead routing standards, reducing lead leakage by 25%. Built and maintained executive-level dashboards for QBRs and board meetings using HubSpot and Looker. Ran a cross-functional deal desk with Finance and Legal to accelerate enterprise deal velocity. Optimized HubSpot and Apollo integrations for lead management, outreach sequencing, and attribution tracking. Collaborated with global cross-functional teams and GTM leaders to deliver scalable operational solutions and align strategic priorities.

Assistant Marketing Manager

The Smarketers
Dec, 2022 - Apr, 2023 4 months
    Developed MQL-SQL handoff frameworks and lifecycle automation in HubSpot to streamline funnel progression. Introduced campaign tagging, UTM governance, and lead source attribution models to improve reporting granularity. Worked with sales enablement and customer success teams to build shared performance KPIs and dashboards.

Performance Marketing Executive

Spyne
Oct, 2020 - Oct, 20222 yr
    Managed CRM optimization and marketing performance analytics in HubSpot, resulting in a 15% increase in lead-to-close conversion and 20% improvement in campaign engagement. Designed and executed full-funnel campaigns across email, paid, and organic channels, which contributed to a 35% uplift in monthly MQL volume. Conducted A/B testing across creatives, CTAs, and subject lines optimizing for open rate (up 22%) and CTR (up 17%). Automated lead nurturing workflows and integrated CRM data with sales systems to reduce manual tasks by 30% and improve sales follow-up response time.

Achievements

  • Generated 5x ROAS though Ads
  • 30% MOM Organic Traffic Growth
  • 10,000 LinkedIn Followers organic growth in 2 months
  • 250+ MQLs for B2B SaaS products in 1 Year
  • Standout Performer for Q1 2022
  • Streamlined Lead Management: Configured and deployed HubSpot CRM for 5 organizations, implementing lead scoring models and automated lead assignment rules. These initiatives resulted in a 20% increase in lead qualification efficiency, accelerating lead-to-opportunity conversion rates and improving sales team productivity.
  • Enhanced Email Marketing Performance: Managed multi-channel campaigns using SFMC, optimizing email campaigns with Email Studio and developing customer journeys with Journey Builder, leading to a 15% increase in email open rates.
  • Improved Operational Efficiency: Collaborated with sales, marketing, and customer support teams to identify and address process inefficiencies, resulting in a 10% reduction in CRM errors. This enhanced data quality and streamlined operational workflows, contributing to a more efficient and effective revenue engine.
  • Streamlined CRM Environment: Successfully migrated three separate Enterprise Salesforce accounts into a single Master HubSpot account, resulting in a unified customer view, reduced data silos, and improved data quality. This consolidation achieved annual cost savings of $150,000.
  • Optimized Sales & Marketing Alignment: Established comprehensive marketing and sales processes within HubSpot, including playbooks, service level agreements (SLAs), and shared dashboards. These optimizations resulted in a 30% increase in conversion rates and accelerated the sales cycle by 15%, fostering stronger collaboration between sales and marketing teams.
  • Data-Driven Decision Making: Successfully executed data cleansing projects, leveraging data enrichment tools and deduplication techniques. This resulted in a 15% error rate reduction and a 20% reduction in data management time, enabling data-driven decision making and improved revenue forecasting.
  • Enhanced User Experience & Productivity: Enhanced HubSpot's functionality by introducing key upgrades and features, such as custom reporting dashboards, integrated sales enablement tools, and AI-powered features. This resulted in a 25% boost in user adoption and improved overall team productivity and efficiency.
  • Improved Knowledge Sharing & Training: Developed and delivered comprehensive user training programs on HubSpot functionalities and best practices. Created and maintained detailed process documentation, ensuring consistent application of processes across the organization and reducing the need for ongoing support.

Education

  • BCA

    Indira Gandhi National Open University (2020)
  • Senior Secondary Examination

    Nutan Vidya Mandir (2017)

Certifications

  • Google ads - Search Certification

    Google
  • Hubspot marketing hub

  • Hubspot sales hub

  • Hubspot email marketing

  • Hubspot inbound marketing

  • Hubspot service hub

  • Hubspot reporting

  • Microsoft excel advanced - udemy

Interests

  • Reading Books