Rajesh pokala

Led the investigation and resolution of customer-reported bugs and hotfixes for the Skye platform, ensuring timely delivery and improved customer satisfaction by 10%. Collaborated with product teams to analyze requirements and implement solutions for customer-reported issues, participating in daily Scrum calls to address partner concerns. Utilized Azure DevOps, Excel, and Page Scripting for bug tracking, test case management, and automation. Conducted performance tests on production orders using Performance Profiler, identifying and resolving deadlock issues. Automated test cases using Selenium WebDriver with TestNG and integrated them into the CI/CD pipeline via Jenkins. Implemented AI-driven test case generation and planning using ZARA and ChatGPT, reducing manual effort by 70%. Tracked and managed defects in Azure DevOps, improving bug tracking efficiency by 20%.

SKYE Product Development (Microsoft Dynamics 365 Business Central): Successfully released extensions like Commodity Harvest Planning, Family Profiles, Claims, Simple Factory, Advance Lot Attributes, and Broken Items, increasing product adoption by 40% through Creation of 1000+ test scenarios and executed manual and automation testing, identifying 200+ bugs and contributing to a 70% improvement in product quality. Automation of regression tests using Page Scripting, saving 60% of manual testing work, and managed bug lifecycles and test cases in Azure DevOps. Conduction of functional, regression, sanity, integration, Load and validation testing for the release cycle. Upgrade Testing for DIN (Microsoft Dynamics 365 Business Central): Performed upgrade testing for DIN from BC20 to BC22, ensuring seamless transitions by Validating core functionalities and data integrity. Developing and executing test cases, regression suites, and automation scripts. Collaborated with cross-functional teams to resolve upgrade issues.