profile-pic

Rakesh kumar

Rakesh kumar

Expertise in Software Development Lifecycle (SDLC), DevOps, Continuous Integration, Continuous Deployment, Infrastructure Automation, Configuration Management and Continuous Delivery.

Experience in product Implementation/support and good knowledge in application servers like Apache-Tomcat/JBOSS and DB servers like MySQL/Percona/Cassandra and having good knowledge on Linux/Shell Scripting/Docker/Python/APM Tools.

Knowledge on DevOps looks like Git/Jenkins/Ansible and AWS.

Knowledge on release deployment & completed regression testing and validations of plan release & bug fixes for UAT as well as PROD Env.

Worked on various issues and troubleshot satellite broadband products (Hughes,Yahsat) which includes devops tools like Docker/Kubernetes/Jenkins/OpenShift /Java/Microservices(ESB/ORD)/Rest API.

Hands-on knowledge of software containerization platforms like Docker and container orchestration tools like Nomad and Consul.

Experience in creating Docker Containers from scratch.

Hands-on knowledge of configuration tools like Ansible.

Proficient in developing Continuous Integration/ Delivery pipelines for code deployment using Jenkins.

Extensively used Jenkins to streamline CI/CD process, and automated Master-Slave configurations using temporary slaves.

Experience with automation/ integration tools like Jenkins.

Automated build and deployment process using shell and Python scripting.

Good interpersonal skills on MySQL, Linux Servers, and Shell scripting.

Excellent knowledge on technologies such as Unix shell programming, and MYSQL Database.

Knowledge on Kubernetes to orchestrate the deployment, scaling, and management of Docker Containers.

Knowledge on Kubernetes to orchestrate the deployment, scaling, and management of Docker Containers

  • Role

    Principal Production Support Engineer

  • Years of Experience

    7 years

Skillsets

  • Kubernetes clusters
  • Ansible playbooks
  • Gke
  • System visibility
  • Ldap configuration
  • Lvm
  • Samba
  • SFTP
  • Configuration Management
  • GCP
  • CI/CD
  • Active Directory
  • SOQL
  • Load Balancing
  • Cloud Infrastructure
  • Apache
  • Linux
  • Shell Scripting

Professional Summary

7Years
  • Nov, 2022 - Present2 yr 5 months

    Principal Product Software Engineer

    Hughes Systique Pvt Ltd.
  • Apr, 2021 - Nov, 20221 yr 7 months

    Senior Software Engineer

    Hughes Systique Pvt Ltd.
  • May, 2019 - Apr, 20211 yr 11 months

    Product Support Engineer

    Appnomic System Pvt Ltd
  • Dec, 2016 - May, 20181 yr 5 months

    IT Support Executive

    Data Aegis Software Pvt ltd.
  • May, 2018 - May, 20191 yr

    NOC Support Engineer

    Sapient Inc

Applications & Tools Known

  • icon-tool

    Nomad

  • icon-tool

    Consul

  • icon-tool

    Ansible

  • icon-tool

    LDAP

  • icon-tool

    Jenkins

  • icon-tool

    Salesforce

  • icon-tool

    Tomcat

  • icon-tool

    MySQL

  • icon-tool

    Cassandra

  • icon-tool

    JMETER

  • icon-tool

    Dynatrace

  • icon-tool

    Newrelic

  • icon-tool

    ITSM

  • icon-tool

    Nagios

  • icon-tool

    Splunk

  • icon-tool

    Postman

Work History

7Years

Principal Product Software Engineer

Hughes Systique Pvt Ltd.
Nov, 2022 - Present2 yr 5 months
    Expertise in Software Development Lifecycle (SDLC), DevOps, Continuous Integration, Continuous Deployment, Infrastructure Automation, Configuration Management and Continuous Delivery.

Senior Software Engineer

Hughes Systique Pvt Ltd.
Apr, 2021 - Nov, 20221 yr 7 months
    Supporting order related issue on DSS portal & troubleshooting.

Product Support Engineer

Appnomic System Pvt Ltd
May, 2019 - Apr, 20211 yr 11 months
    Supporting the Appsone product that is product delivering towards Application Performance Monitoring.

NOC Support Engineer

Sapient Inc
May, 2018 - May, 20191 yr
    Working on different projects real time email alerts & monitoring through tools like Splunk, Dynatrace, Zabbix.

IT Support Executive

Data Aegis Software Pvt ltd.
Dec, 2016 - May, 20181 yr 5 months
    Hands On experience in Web & Application servers, Postfix, PowerMTA etc.

Testimonial

Hughes Systique Pvt Ltd.

Anshu

Rakesh is Played a powerful role in SDG Support. He has done a wonderful job & imprint in International Project Yahsat & SAM market.

Major Projects

4Projects

Principal Production Support Engineer at Satellite Communications technology

Hughes Systique Pvt Ltd.
Apr, 2021 - Present4 yr

    Expertise in Software Development Lifecycle (SDLC), DevOps, Continuous Integration, Continuous Deployment, Infrastructure Automation, Configuration Management and Continuous Delivery.

    Experience in product Implementation/support and good knowledge in application servers like Apache-Tomcat/JBOSS and DB servers like MySQL/Percona/Cassandra and having good knowledge on Linux/Shell Scripting/Docker/Python/APM Tools.

    Knowledge on DevOps looks like Git/Jenkins/Ansible and AWS.

    Knowledge on release deployment & completed regression testing and validations of plan release & bug fixes for UAT as well as PROD Env.

    Worked on various issues and troubleshot satellite broadband products (Hughes,Yahsat) which includes devops tools like Docker/Kubernetes/Jenkins/OpenShift /Java/Microservices(ESB/ORD)/Rest API.

    Hands-on knowledge of software containerization platforms like Docker and container orchestration tools like Nomad and Consul.

    Experience in creating Docker Containers from scratch.

    Hands-on knowledge of configuration tools like Ansible.

    Proficient in developing Continuous Integration/ Delivery pipelines for code deployment using Jenkins.

    Extensively used Jenkins to streamline CI/CD process, and automated Master-Slave configurations using temporary slaves.

    Experience with automation/ integration tools like Jenkins.

    Automated build and deployment process using shell and Python scripting.

    Good interpersonal skills on MySQL, Linux Servers, and Shell scripting.

    Excellent knowledge on technologies such as Unix shell programming, and MYSQL Database.

    Knowledge on Kubernetes to orchestrate the deployment, scaling, and management of Docker Containers.

    Knowledge on Kubernetes to orchestrate the deployment, scaling, and management of Docker Containers.

Product Support Engineer at APM

Heal Inc(former Appnomic System Pvt Ltd.)
May, 2019 - Apr, 20211 yr 11 months

    Supporting the Appsone product that is a product delivering towards Application Performance Monitoring and its

    build on Microservices architecture and predominantly in JAVA platform.

    Installing Appsone Product (APM tool) on client locations and will guide the client team to configure for monitoring

    servers and applications transactions.

    Providing support to the Field teams to fix MySQL/Percona issues like Replications/Partitioning/Purging/High

    Load/Env Variables changes to better performance and Tomcat/JBOSS issues like configurations and

    performance.

    Resolving any issue immediately occurs in Devops tools like Docker/Nomad/Consul services on Productions servers.

    Performing Sanity Test of product modules before releasing to field team and raising bugs if there are any issues in

    build, also follow up with QA/Dev team to resolve the bug.

    Reproducing the issue in test environment which field team facing on production and providing them work around

    and fixes.

    Worked on TLS/SSL certificates issue with openssl and keytool commands.

    Creating Docker Images using Docker file and validated in-house and sharing with Field team to deploy the same.

    Creating shell scripts for custom data Monitoring as per the Field requirement and automate various manual

    configurations and troubleshooting Appsone services using error code from the logs.

    Expertise in SQL queries to manipulate the data in shell script to generate the reports for Daily/Weekly/Monthly and

    data purging.

    Worked on opensource services like Flink/RabbitMQ/Cassandra/GRPC/Nomad/Consul/Haproxy.

    Analyzed Thread Dump/Heap Dump for tomcat and other Java processes with JCA and MAT tools

    Resolved Vulnerable points and SCD security points given by customer on Products services like

    Tomcat/MySQL/Docker/Java services.

    Performed DR Activity/DB Upgrade/Services upgrade/server downtimes on Appsone Product.

    Knowledge in REST API tools like Rest Let client and command line using Curl command.

    Expertise in Load Balancer tools like HAPROXY and Creating Java RegEX for Applications access logs to capture

    the transaction using Appsone service.

NOC Support Engineer for Monitoring & Alerting

Sapient Inc (third party payroll Destar Inc)
May, 2018 - May, 20191 yr

    Working on different projects real time email alerts & monitoring through tool like Splunk, Dynatrace, Zabbix.

    Having a hands-on in Documentation & Reporting of day-to-day activity of project to Manager & Client.

    Hands on ticketing tools like Jira, Service now.

    Working on the real time tomcat webserver issue & trouble shooting.

    Performing Weekly Server Maintenance like Server restart and Backup solutions

    Expertise in Shell Scripting to monitor process/port availability/file validation and fetching reports from MySQL.

    Performing Downtime activity of Applications and supporting App Owner over the phone

    Worked on Load balancer server and managing services.

    Monitoring Active Batch Servers and Triggering the Jobs if not started on time basis.

    Installing Linux packages using RPM and YUM Repositories for upgrading packages

    Handling Incident tickets, change activities in ITSM ticketing tool, responding for the tickets immediately according to

    the process and SLA and supporting users 24/7 basis over the calls and Remote.

IT Support Engineer at Email Marketing & Email Server Management

DataAegis Software Pvt Ltd
Dec, 2016 - May, 20181 yr 5 months

    Hands On experience in Web & Application servers, Postfix, PowerMTA and Postal Installation & Configuration and

    Troubleshooting with Linux system using Ubuntu, Centos, RHEL 6,7, Solaris & Debian.

    Working on DNS hosting & Maintaining on cloud server like AWS, Cloudflare etc.

    Assigning Static IPs with help of AWS Route53.

    Collaborated with developers to implement changes to websites on a deployments, test, and production servers.

    Worked on different web servers installation, configuration & troubleshooting, like Apache, Nginx & tomcat webserver.

    Troubleshooting Network related issue and Routers Connection issue, and engage Network Team to Resolve

    Troubleshooting Office Packages/Network/VPN and Skype access on Users system.

    Worked on Linux, Relay Server (Port 25) configuration file and error resolution on MTA to optimize the performance.

    Power MTA installation & implementation, management & troubleshooting of system like PowerMTA 3.5/4.0/4.5.

    Power MTA queue managements.

    Power MTA server storage, directory, IP Pooling & emails speed management.

    Creating Virtual MTA for mailing activity assigning IPs code.

    Creating source for whitelisting the IPs for transactional mailing.

    Checking Logs for relaying and bounces of mails.

    Working to solve issue of different ISPS throttling and connection problems and relaying issues.

    Checking logs for fetching data.

    Working on clearing cache memory of the DNS, reloading MTA, solving different errors of MTA.

    Working on DNS, Mail Bounce handling.

    Setting of PTR records of DNS.

    Inserting of 'A' record.

    Inserting of Mail Exchanger IPs.

    Adding the SPF (Sender policy framework) and DKIM (Domain Key Identified Mail) Records.

    Adding of name server for the domain.

    Doing R&D and analyzing the headers of the email and how to optimize the header for better performance and email

    delivery.

    Working with the return path tool specially designed to optimize the performance of email delivery of various brand.

    Responsible for manual system testing, and checking and scanning e-mail content, suggesting and implementing best

    practices and methods of E-Mail Marketing to brand manager.

    Solving deliverability and testing issues.

    Giving feedback on the performance of various clients.

    Assistance and support on octane's system

    Dedicatedly investigates various accounts.

    Feedback and monitoring for various accounts.

    Had responsibility to co-ordinate with clients and giving them technical support.

    Responsible for business process analysis of clients, onsite visit to sort out their queries regarding the system.

    Had responsibility to co-ordinate with the sales team understanding the technical requirements.

    Responsible for end-to-end mailing activities of various clients.

    Build and deploy new servers on the network as needed.

Education

  • POST-GRADUATION IN DEVOPS

    CALTECH UNIVERSITY, CALIFORNIA (2022)
  • Bachelor of Engineering

    BKEC VTU (2016)

Certifications

  • Linux

    Udemy (Jan, 2020)
  • Google

    Coursera (Jun, 2023)
    Credential ID : YGT86FF3DCS9
    Credential URL : Click here to view
  • PGP in DevOps

    Caltech University (Jan, 2022)

Interests

  • Watching Movies
  • Chess