SaaS engineer Cloud
Temenos India Pvt. LtdOct, 2021 - Present3 yr 9 months
Maintains high uptime and availability of T24 applications hosted in cloud platforms like Microsoft Azure and AWS using DevOps tools. Troubleshoots P1 T24 product issues, analyzes server logs, generates RCA reports for various environments, and resolves FTP sync issues. Creates virtual machines, manages IAM roles, monitors alerts, and ensures security compliance. Supports patching activities, Kubernetes monitoring, and infrastructure upgrades.