Rijimol VJ

Worked with the top management to ensure the smooth conduct of various interdepartmental projects. Managed the entire sales process from lead generation to lead conversion. Improved lead conversion rate by 12% through enhanced CRM management. Effectively led a project that reduced sales objections. Performed A/B testing for FB Ad Campaigns and sales strategies. Generated comprehensive sales reports and analysis including Sales Projection, Customer Trend Analysis, Sales Team Performance Analysis, Lead quality analysis, Sales Pipeline Report, Sales Cycle Length Report and Sales Call Report. Analyzed the quality of leads generated from various sources. Configured and monitored the CRM system for efficient data management. Proactively engaged with customers and other stakeholders as part of various outreach initiatives. Conducted daily stand-up meetings and weekly and monthly review meetings. Collaborated with cross-functional teams to ensure successful project delivery within scope, timeline, and budget. Provided constructive feedback and performance evaluations to team members to improve their skills and abilities. Managed executive calendars, making appointments, and organizing schedules. Drafted official letters, training materials, and created compelling PowerPoint presentations. Prepared and distributed meeting agendas, papers, and other documentation. Took minutes during key meetings and distributed it to relevant stakeholders.

Worked with the top management to ensure the smooth conduct of various interdepartmental projects. Assigned tasks to team members in such a way that the more pressing tasks are completed first. Mentored team members and conducted training on the job to equip staff with knowledge of developing trends. Tracked staffing requirements and hired new employees as needed. Configured and monitored the CRM system for efficient data management. Managed customer grievance redressal team and customer support team. Facilitated product training to Franchisee partners and other stakeholders. Managed executive calendars, making appointments, and organizing schedules. Drafted official letters, training materials, and created compelling PowerPoint presentations. Prepared and distributed meeting agendas, papers, and other documentation. Took minutes during key meetings and distributed it to relevant stakeholders.

Math online tutoring for U.S students Common Core Pre-Algebra, Algebra, Geometry, Precalculus. Team leader of Academics department. Part of R&D team in developing the PoC. Assigned tasks to team members in such a way that the more pressing tasks are completed first. Facilitated product training to stakeholders. Checked the Website/App after every release and reported errors if any. Backend Coordinator. Developed all types of educational content for Mathematics.

Conducted theory and practical sessions of CCNA batches. Troubleshooting network connectivity. Managed and administered the CISCO equipment installed in the organization.