Rutvik Doshi

Spearheaded the integration of third-party onboarding, enabling seamless onboarding by partners like Peach through secure API interfaces. Owned the web onboarding service, developed new experimentation features, and created a dedicated experiment service for A/B testing. Created end-to-end web onboarding and cross-sell flow for loans and credit cards, boosting revenue by 30% for loans and 10% for cards. Developed Fraud check flow on Federal Card for onboarding existing-to-bank customers, increasing quality customer conversions by 20%. Migrated Equifax Data pipeline from AWS lambda to more robust Akka-based Scala service which reduced operational cost by 1Cr INR/year.

Designed and built a Free Health Insurance flow for Loans and Investor customers which increased daily policy by 100% to 300 policies/day. Integrated internal experimentation framework and ran experiments in the pre-purchase flow to increase sales by 50% to 150 policies/day. Developed a backend feature for allowing porting of external health insurance policies to Navi, that increased daily sales by 20 policies/day. Migrated the hardcoded chat-based pre-purchase journey in app to the backend-powered form journey for Super Top Up Health Insurance. Introduced a Backend-For-Frontend service layer with widgetization support that allowed backend-driven modification of mobile widgets. Optimised policy APIs by refactoring code, reducing redundant micro-service API calls and rewriting DB calls to reduce API by ~50% to ~1s.

Developed an internal ETL automation tool (Studio) used by analysts for scheduling 2,000+ daily workflows to get data for ad campaigns. Implemented various major UI features- workflow creation & discovery, dataset discovery, executor API optimization and access control. Introduced writing UTs in React and ITs in Karate framework for API testing in microservices, increasing test coverage in services to 75%.