Having 5 years of experience in technical skill set and providing CRM data consulting and configuration with exposure in implementation of CRM functionalities using Salesforce.com and willing to improve my skills and growth along with organization objective. Summary: Around 4+ years of experience in Force.com platform and Salesforce.com playing multiple roles, acting as fulcrum between business and implementation, depending on need - Administrator, Developer. Ability to multi-task, effectively prioritize and adapt quickly to change in high- pressure situations with minimal supervision. Implementation experience using Custom Objects, Triggers, workflows/workflow rules, approvals, Visual Force Pages and Apex classes. Experienced in an end-to-end implementation using Apex Controllers, Triggers and Tabs, Custom Objects, Reports and Dashboards, OWDs, Permission Sets, Sharing Rules, Relationships, Page layouts, Record Types, Collections and Batch Classes and Visual Force Pages. Proficient in Data Migration from traditional Applications to Sales force using Data Loader. Expertise in development using Visual Force and Apex, SOQL, SOSL, Java and custom user interfaces using Apex tags. Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood. Good knowledge on Lightning Experience, Lightning component framework & Communities.
Senior Software Engineer
Nexus Software LimitedAssociate Consultant
InfosysSystem Administrator
IBM & Kyndryl Solutions Pvt LtdSalesforce Admin and Developer
FreelanceHTML, CSS and JavaScript
REST API
Jira
Visual Studio Code
LWC
Aura
Apex
Triggers
VisualForce Pages
SOQL
SOCL
Sales cloud
Service Cloud
Apex Data Loader
Salesforce
Lightning Web Components
Apex
Visualforce
CI/CD
SFDC
Aura
Apex
Jenkins
Java
Utilized Salesforce platform with LWC, Aura, Apex triggers, and CI/CD to streamline product manufacturing processes for a top provider in drug discovery and custom research. Managed via Salesforce.com, this project optimizes operations, enhances efficiency, and supports innovation in pharmaceutical solutions, reinforcing our leadership in drug discovery and development services
Implemented project tracking solutions using Salesforce platform with LWC, Aura, Apex triggers, and CI/CD for Atlassian, a leading software provider. Enhanced collaboration and task management for over 112,000 diverse customers including eBay, Coca-Cola, Visa, and BMW. This solution organizes, discusses, and completes tasks efficiently, supporting seamless project management across industries.
The project entailed leveraging Service Cloud to automate case creation in Salesforce whenever a customer requested service for their Cisco product. We implemented various functionalities tailored to the diverse services offered by Cisco, enhancing case management. Additionally, we customized the case console using Lightning web components and Apex to optimize user experience and efficiency.
Created a multi-channel CRM solution for a leading Pharmaceuticals and Diagnostics company using Lightning Web Components (LWC), Aura Components, and Apex. Integrated LWC for modern UI on web and mobile, Aura for seamless legacy system integration, and Apex for robust backend automation. Enhanced customer engagement, streamlined operations, and provided valuable data insights
Created a comprehensive CRM solution for Roche Services in Pharmaceuticals and Diagnostics, employing LWC, Aura Components, Apex triggers, and Salesforce Service Cloud Console. Our goal was to streamline interactions and workflows, with CI/CD for agile deployment, optimizing processes and delivering insights. This showcases ATOS's dedication to high-tech services, particularly in healthcare sector.