SAI RAJ TIRUMALASETTI

Troubleshooting and resolving P1 issues related to Virtual machines, Storages, Services, and cloud-based application. Maintained high uptime and availability of Temenos T24 Application hosted in Azure cloud platform. Managed the patching of operating systems (Linux, Windows) and cloud services to ensure all environments are secure and up-to-date. Implementing workarounds for kubernetes pods like TDE, DES, KAFKA and AUTOSCALE for configuring and optimizing various elements for performance and stability. Managed regular activities like Cloud server Maintenance, DB Backup & restorations, DB Scrambling. Conducted in-depth Root Cause Analysis (RCA) for critical cloud outages, identifying system failures and implementing corrective actions to restore services. SSL upgrade activity. Configuring Alerts over Dynatrace & PagerDuty Tools based on the client requirement. Creating FTP and resolving the Sync issues on time.