Samruddhi G

Designed a scalable and intuitive reporting framework for AP teams to monitor invoices, exceptions, and liabilities. Enabled real-time insights through an AI-powered reporting dashboard that supports quick decision-making. Defined user roles & permissions (Admin, Builder, Viewer) to ensure secure and role-appropriate access. Streamlined report actions (Clone, Schedule, On-Demand) for efficiency and flexibility. Introduced scheduling & status tracking for automated reporting jobs, including success/failure monitoring. Enhanced report management flows: Add, Modify, Delete with warnings for scheduled reports. Implemented advanced search & filters (Field, Operator, Value) to improve discoverability. Optimized clone & customization of reports (by vendor, GL code, department) for reusability. Created a permissions matrix ensuring clarity of rights and responsibilities across roles. Reduced financial risk, improved visibility across AP processes, supported audit & compliance, and boosted reporting efficiency for finance teams.

Worked as a lead designer from discovery to tech handoff for the product feature used by more than 1.86 million customers. Responsible for the search user experience strategy, designing data representation for information and visual hierarchy. Created and implemented components and worked with existing design systems. Presented user findings and user research (Diary study). Collaborated with stakeholders to define, ideate, design, test, and launch the product. Worked with Content Designer and branding management team to solve critical design problems for user interaction patterns.

Lead designer for product features used by over 1.86 million customers. Responsible for search user experience strategy, designing data representation for information and visual hierarchy. Created and implemented components and worked with existing design systems. Presented user findings and user research (Diary study). Collaborated with stakeholders to define, ideate, design, test, and launch the product. Worked with Content Designer and branding management team to solve critical design problems for user interaction patterns. Presented User Research Analysis to over 100 stakeholders and gathered feedback. Ideated, designed, and created end-to-end user micro-interaction for contextual help on five different customer journeys within the Capital One mobile application. Conducted secondary research, design workshops, and A/B testing. Created component library for RICH UI and contributed to the existing design system. Designed chat model for personalized customer experience and provided multiple chat feature options. Conducted unmoderated user research using usabilitytesting.com and SurveyMonkey. Provided various design patterns and new components. Solved complex problems by designing responsive and efficient components for seamless user experience. Worked on Help Center page design, digital accessibility principles, and A/B testing.

Proficient with Figma tool to collaborate with team members and share tasks in Agile design process. Used Survey Monkey to gather user feedback. Conducted user interviews, created User Journey Map, User Research Methodologies, Empathy, and Affinity Mapping. Designed frameworks and wireframes, managed project scope, and used user research methodology. Created Information Architecture to represent the design process to stakeholders, developers, and marketing team. Facilitated design sprints workshop to brainstorm final design decisions based on primary research findings, business OKRs, and stakeholder feedback.

Created and worked on the process of a website designed in the form of skeletal and grid outline structures for desktop grid styles. Leveraged Gestalt principle for efficient user design. Managed and led the initial discovery phase, including stakeholder interviews, information architecture assessment, and heuristic evaluations. Rethought website functions to create seamless user experience through search, navigation, selection, sign in, and post-authenticated phases. Set design standards and gathered and analyzed user research (usability testing). Facilitated design sprints workshop.

Created web application to improve communication between the organization and people who want to donate and buy gifts for children of Brevard County Florida, supporting their advocates from the Guardian Ad Litem Program. Conducted user interviews, secondary research, design journeys, and created low/high fidelity prototypes and MVPs.

Taught undergraduate students computer graphics, software testing, and quality assurance courses with mini projects. Guided students in research papers like IEEE and Springer. Conducted practical labs for undergraduate students in fundamental programming language and discrete structure courses.