Growth - Swiggy Instamart
InstamartDec, 2024 - Present1 yr 4 months
Planned and executed multi-channel communication campaigns (WhatsApp, Email, Push Notifications, In-App Messages). Led 5CR+ WhatsApp marketing budget, driving cohort-based allocation, campaign optimization, and measurable ROI. Designed and executed communications targeting users from Swiggys different BLs to drive cross-sell and Instamart adoption. Drove pricing and discounting experiments (e.g., coupon thresholds tests) in collaboration with the Retention team. Brought down campaign asset turnaround time by 30% through better collaboration and workflow alignment.