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Shinudas Punathil

I am writing to express my interest in opportunities that align with my expertise in Site Reliability Engineering, Cloud Infrastructure, and DevOps practices. With over a decade of experience across high-performing teams at companies like RingCentral, Cisco, and IBM, I bring a proven track record of managing cloud-native infrastructures, leading cross-functional teams, and driving operational excellence.
  • Role

    Team Lead SRE & DevOps

  • Years of Experience

    15.5 years

Skillsets

  • Prometheus
  • DevSecOps
  • ESXi
  • gitlab ci
  • Grafana
  • Helm
  • IAM
  • Incident Management
  • infrastructure as code
  • infrastructure management
  • Kibana
  • Monitoring and logging
  • nginx
  • Postmortems
  • cross-team collaboration
  • Reliability Engineering
  • Scripting and Automation
  • Scrum
  • Security
  • SLAS
  • SLIs
  • SLOs
  • Team Leadership
  • Uptime
  • VMware
  • Vulnerability management
  • Pure emc
  • AWS
  • Docker
  • Datadog
  • Kubernetes
  • Jenkins
  • Ansible
  • Python
  • AWS
  • Puppet
  • application support
  • DevOps tools
  • Terraform
  • Kubernetes
  • Terraform
  • Jenkins
  • Kubernetes
  • Rubrik
  • Shell
  • Sumologic
  • Tomcat
  • Linux production operations
  • Agile
  • ArgoCD
  • Backup and storage
  • Cloud Administration
  • Containerization

Professional Summary

15.5Years
  • Aug, 2021 - Present4 yr 8 months

    Lead SRE/DevOps

    RingCentral
  • Oct, 2020 - Aug, 2021 10 months

    Staff Engineer

    NextGen Healthcare
  • Jan, 2018 - Oct, 20202 yr 9 months

    Senior DevOps Engineer

    NextGen Healthcare
  • Mar, 2014 - Feb, 2015 11 months

    Linux Admin/ProdOps engineer

    FICO
  • Feb, 2015 - Dec, 2015 10 months

    Technical Service Specialist

    IBM
  • Dec, 2015 - Jan, 20182 yr 1 month

    Software Engineer -DevOps

    Cisco
  • Sep, 2010 - Feb, 20143 yr 5 months

    Linux System Administrator

    Wipro InfoTech

Applications & Tools Known

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    Terraform

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    Ansible

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    Puppet

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    Tomcat

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    AWS

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    Datadog

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    Jenkins

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    Git

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    Docker

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    Kubernetes

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    Python

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    Shell

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    Nagios

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    ArgoCD

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    VMware

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    ESXI

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    S3

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    RDS

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    LDAP

Work History

15.5Years

Lead SRE/DevOps

RingCentral
Aug, 2021 - Present4 yr 8 months
    Manage Team of SRE and DevOps, Work allocation and coordination. Managing cloud infrastructure and Datacenter across multiple regions (AWS, vCenter). Performance optimization, monitoring latency, system health, capacity planning and load testing. Implement change management, review deployments and budget planning. Security and compliance, implement DevSecOps practices and ensure compliances. Work with Developers on Sprint tasks and sprint planning.

Staff Engineer

NextGen Healthcare
Oct, 2020 - Aug, 2021 10 months

Senior DevOps Engineer

NextGen Healthcare
Jan, 2018 - Oct, 20202 yr 9 months
    Deploy and monitor Amazon Web Service resources (EC2, VPC, S3, RDS) using Terraform and Ansible. Manage VMware and VM using Puppet and foreman. Install and configuration of ESXI/vCenter, Storage and networking. Deploy code updates into test and production environments and work to roll environments forward. Maintain Git repositories for developers and promote topic branch workflow. Help with Support tickets by reproducing bugs. ASA point to point VPN configuration and maintenance. Pure Storage management and Rubric backup.

Software Engineer -DevOps

Cisco
Dec, 2015 - Jan, 20182 yr 1 month
    Manage continuous delivery process for application and provide the supporting role to platform and Apps team. Automate Install, configure, upgrades all the cloud operational products for the application. Maintain the monitoring systems and make sure that the events are handled properly. Continuous interaction with the security and networking team for the end-user delivery. Worked within the Cloud for integration processes. Focused on automation and integration for the product improvement. Manage AWS cloud and configure the platform needed. Managing Jenkins servers and creating CI/CD pipeline using Jenkins. Creating build jobs as per the teams requirement, changing the GitHub code base. Managing Baremetal servers which is running on debian platform (including provisioning, patching, installation and configuration). Working on configuration Management and Application Deployments (Ansible and GitHub).

Technical Service Specialist

IBM
Feb, 2015 - Dec, 2015 10 months
    Providing Level-3 support on production mainly DNS and LDAP. OVM Administration and Providing new VMS to customers as per requirement. Following ITIL Process which includes Incident, Problem and Change management. Performance monitoring, daily health checkups and Patching. Installations of peripherals and device management on RedHat Linux.

Linux Admin/ProdOps engineer

FICO
Mar, 2014 - Feb, 2015 11 months
    Providing 24*7 on production support. Monitoring Hardware and OS level logs and errors. Monitoring all servers CPU, Memory and Disk utilization. Troubleshooting and maintenance of Servers. Application support on banking. Performance Monitoring using monitoring tools and scripts. User and Group Management. On call support to clients from UK and US. Working on service management tools, Ticketing tools (Foot Prints, HPSM, JIRA). Following ITIL Process which includes Incident, Problem and Change management.

Linux System Administrator

Wipro InfoTech
Sep, 2010 - Feb, 20143 yr 5 months
    Providing 24*7 on production support. Monitoring Hardware and OS level logs and errors. Monitoring all servers CPU, Memory, and Disk utilization. Troubleshooting and maintenance of Servers. File System and Disk Management. Performance Monitoring using monitoring tools and scripts. All types of system and data backup and restore activities.

Education

  • BCA Computer Application

    (2017)
  • Diploma (Computer Engineering)

    Edutech NTTF India Private Ltd (2010)