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Shubham Jain

Shubham Jain

An experienced candidate with motivated and leadership skills having Master degree in commerce. Currently holding the position of Business Technical Consultant in my current organization. Efficiently handling business solution implementation, Documentation and Client support.
  • Role

    Jr Executive- Invoice

  • Years of Experience

    7 years

Skillsets

  • SaaS
  • Analytical
  • MS Office
  • Troubleshooting
  • QA - 1 Years
  • Problem Solving
  • Time Management
  • manual software testing
  • Analytical and diagnostic skill
  • CSV
  • SDLC documentation
  • Business solution implementation
  • Quick grasping

Professional Summary

7Years
  • Jan, 2022 - Present3 yr 4 months

    Business Technical Consultant

    Sarjen Systems Pvt. Ltd. Ahmedabad
  • Jan, 2022 - Present3 yr 4 months

    Consultant - Business Technology

    Sarjen Systems Pvt Ltd.
  • Mar, 2017 - Aug, 20214 yr 5 months

    Verification Expert

    Jumio India Pvt. Ltd.

Applications & Tools Known

  • icon-tool

    MS Office

  • icon-tool

    SaaS

Work History

7Years

Business Technical Consultant

Sarjen Systems Pvt. Ltd. Ahmedabad
Jan, 2022 - Present3 yr 4 months
    • Analytical Skills
    • Business Analysis
    • Software as a Service (SaaS)
    • Requirements Analysis


Consultant - Business Technology

Sarjen Systems Pvt Ltd.
Jan, 2022 - Present3 yr 4 months
    • Support to raised tickets/request by clients
    • Support in integrating business technology systems to increase commercial efficiency, improve processes, service delivery and customer relationships
    • Responsible for understanding and analyzing requirements from client and stakeholders and Process URS (User Requirement Specification)
    • Handling CSV activities of preparation & Execution of CSV documentations such as OQ (Operational Qualification) and PQ (Performance Qualification) protocols and reports
    • Functional testing support in drafting and executing the Test Script & Test Cases
    • Quality Assurance of CSV, 21 CFR Part 11, GAMP 5 and QMS
    • Efficiently Handling SaaS (Software as a Service) for Clinical Trial Management Product implementation & ongoing support
    • Troubleshooting and Conflict Resolution
    • Software Testing

Verification Expert

Jumio India Pvt. Ltd.
Mar, 2017 - Aug, 20214 yr 5 months
    • Documentation verification as per PII guidelines
    • Analyze Manipulation in documents to prevent online fraud
    • Analyze and troubleshoot problems experienced by Jumio Customers
    • Analyzing data to identify anomalies or patterns that may indicate fraudulent activity

Education

  • M.com

    Mohanlal Sukhadia University (2016)

  • B.com

    Mohanlal Sukhadia University

  • M.com

    Mohanlal Sukhandia University

  • B.com

    Mohanlal Sukhandia University

Certifications

  • Foundations of project management, google, coursera

  • Software development processes and methodologies, university of minnesota, coursera

  • Business analysis & process management, university of california, irvine division of continuing education, coursera

  • Software testing bootcamp 2023, udemy

  • Information systems auditing, controls and assurance, the hong kong university of science and technology, coursera

  • Initiating and planning projects, the hong kong university of science and technology, coursera