Client Account Management & B2B Software Sales
Rentech DigitalJan, 2024 - Present2 yr 3 months
Manage and grow $10K+ B2B SaaS and data solution accounts across Retail, Healthcare, Automotive, and Market Research sectors. Own full account lifecycle: onboarding, relationship management, renewals, upselling, and issue resolution. Develop and execute go-to-market strategies, contributing to consistent revenue growth. Build long-term partnerships with decision-makers, ensuring high client satisfaction and retention. Deal with retail, healthcare, automobiles, marketing industry databases across the globe. Sell B2B data, database, and lead management solutions, consistently exceeding revenue targets. Strong expertise in strategic account planning and execution. Accomplished in cross-selling and upselling products/services. Operate with a mix of 90% B2B sales & 10% B2C. Developed strategic account plans to identify cross-sell and upsell opportunities. Handled multiple client portfolios while resolving escalations and maintaining strong retention. Maintained CRM records, sourced data, and supported pipeline development. Expertise in Hubshot.