Sneha Bhansali

Cross-Functional Collaboration & Delivery: Planned and delivered 30+ high priority features annually contributing to 95% customer satisfaction score. Stakeholder Engagement & Process Optimization: Partnered with business stakeholders to prioritize backlog and optimize development processes enhancing productivity by 30%. Process Excellence & Initiatives: Reduced deployment time by 35% through process improvements, enhancing team efficiency and stakeholder satisfaction. Technical Proficiency: Actively contributed to technical design discussions in both JDBC and ODBC technology specs with architects and development teams to finalize scalable solutions that align with business goals Customer Maintenance Management: Improved Mean Time to Resolution (MTTR) by 33%, cutting it from six weeks to four, and boosted ETA predictability from 50% to 85%. Risk Management & Escalation: Proactively identified and mitigated risks, addressed escalations and security issues, ensuring delivery within strict SLAs. Leadership & Team Development: Achieved 95% program predictability by leading, coaching, and mentoring a team of 15 engineers on agile/scrum, architectural guidelines, and business priorities. Team Growth & Engagement: Accomplished 90% favorable score for direct manager and 75%+ engagement score in a companywide survey by developing training and career growth plans aligned with organizational goals

Agile Transformation & Coaching: Led a successful transition from Waterfall to Agile for 15 project teams, reducing delivery timelines by 25% and enhancing team collaboration through iterative and incremental deliverables leading to improved customer satisfaction End-to-End Product Delivery: Led the planning, development, and execution of high-quality products, by adhering to company standards, processes, and policies Deployment Standardization & Release Management: Standardized deployment processes across 20 teams, reducing downtime by 30% during major product releases Global Team Leadership and collaboration: Spearheaded and mentored a diverse team of 25 IT professionals, including full-time employees (FTEs) and contractors, fostering collaboration and high performance across global locations.