Sreedhar K

Handled Identity Management across Rakuten services and users. Worked closely with databases and implemented new features, resolved more than 30 bugs predominantly in Java, followed by Kotlin and Node.js, and performed releases through Jenkins. Designed and implemented RESTful APIs using Vert.x in Kotlin for ID Unification. Worked with Cassandra, Oracle, MySQL, and Redis databases and integrated codebase with these databases. Utilised Node.js for integration of Customer Care Portal with new APIs for ID Unification. Involved in multiple hot-fixes during production releases. Enhanced internal Admin tool using Elm for frontend and TypeScript for backend with MySQL as DB, performing CRUD operations with internal approval workflow. Worked on ~40 QA tickets and projects using Cucumber and Robot for automation and Jenkins for deployments and regressions, written in Java and Python. Performed performance testing using Gatling in Scala. Raised multiple bugs while testing Restv2 and Customer Care Portal using JIRA. Worked on UI and API automation using Cypress for internal tools. Onboarded ~50 clients for Client Support team and investigated ~100 client inquiries. Utilised Python for scripting to interact with APIs and spreadsheets. Used Presto (Trino) for bulk querying of members from Cassandra DB. Supported on-call monitoring to resolve system-related issues and alerts using PagerDuty, GCP, Kubernetes, Datadog, Praeco, Kibana, and Grafana.