Tijo Thomas

Hi. My name is Tejas Thomas. Um, I come from a background in sales, um, where I have completed an MBA in marketing in 2016. Post which I worked for 3 years in the gulf as a retail sales associate in the luxury retail industry. Uh, after which I had picked up a course in digital marketing and moved to Canada, to Toronto, to be specific. And due to personal reasons, I had to travel back to India. Uh, currently, I'm working as a content analyst in Infosys. Um, during my tenure at the company, I have pursued an Oracle ERP certification, which was in part fulfillment of my daily deliverables at the project that I was working with Infosys. Um, I was working as an Oracle content developer in in which I'm certified as well. I've worked, uh, for the project for a period of 1 year right now. And, uh, during which, uh, we had to actually work on the HCM side of

So hopefully, this artwork, um, I have heard about this version of the Oracle platform, which I feel, um, is similar to the Oracle content developer, um, the software that we used for the fusion environment. Um, the client that we were working with was WSP Global. And, um, there we were tasked with, uh, you know, creating learning guides under the HCM, uh, stream. And, uh, it was involved in also running these guides, testing it on a periodical basis. And with each refresh, with each release, we had to go back and track these, uh, guides and see if there are I mean, if it was working in production. And, uh, if there was any changes in production, we had to go come back and actually, um, troubleshoot the guides to make sure that, uh, no errors I mean, just free of errors. And we used Jira as a platform to make these changes or these requests to kind of push it through, um, from start to end. And, uh, we had a database or a full track of all the, um, 1,000, a 1,200 odd guides that the company was using for its employees on a day in day out basis in relation to the tasks that they performed. Um, and Oracle EBSR tool, I feel, is similar to this software and which I don't have any hands on experience, but I feel that I will be able to quickly learn and pick up the software in a matter of weeks. For sure. Thank you.

Yes. Um, as far as, um, lacking experience in development and easy integration projects from personalization, stored procedures, DFF, customer reports, etcetera, and configuration of AP and AR. My strategy for acquiring these skills would be to, uh, be first, um, certifying myself in these areas, trying to, uh, learn through online sources at the earliest. Like, let's say, a period of 1 month, one and a half months, or lesser as far as what the project demands, what your company demands. And my strategy would be to actually pick up the knowledge at the earliest and then slowly start with implementation, but implementation on trial and error basis to see, uh, what goes well and what goes wrong. And then from there, kind of, uh, integrate with the team or with the manager and try to understand what I can do better to improve my learnings as well as improve my day in, day out work with the sections of the software. Um, I feel that, um, I am a quick learner, and I will be able to pick up these sections of, uh, the software. And I am a, um, pro software user. I mean, not pro software user. I'm sorry for using that. So, uh, I'm more an avid learner towards tech, knowledgeable softwares, and, uh, use of software per se. And that is something that I'm very passionate, and it excites me. So, uh, picking up on learnings and trying to gain new knowledge is something that I will be able to, um, kind of motivate myself to perform more oftenly.

Um, I do not have any development experience for API or, uh, GL or any of the integration projects as mentioned. Uh, for form personalization, store procurement, DFF, and customer report, yes, that I have some experience in, wherein, um, uh, we have worked or I have worked with SMEs in relation to these sections of the software. But, uh, it was all, uh, as an ad hoc or a support basis where, um, I was taking input from the SMEs and then working on the demands that, um, they required for the applications to be made to these sections of the software.

K. So my first go about, uh, in relation to prioritizing tasks, which I have done in the past, uh, when there was system related issues, was to actually, uh, kind of go through the list of deliverables at that point of time in the day and, um, kind of pick through the ones that, uh, has either neared its deadline or has crossed the deadline. But, uh, more importantly, to give priority to the high importance tasks, um, and if there is a system related issues, uh, system related issue in regards to the important task, I always make it a point to proactively reach out, uh, get it resolved. And in the interim where the communication has, um, slowed down to get the information required to complete the high important task, I always make it a point to kind of follow through and complete the, um, priority or the next priority of the task that is there on the list and then come back to the high important task when, uh, the communication has cleared. So my, uh, you know, my process that I follow when, uh, I mean, in relation to these tasks is that if it is a same day deliverable, uh, there is, um, in terms of completion from my part, would be to, um, you know, ensure that it's completed on the same day and not push it for for later. But, otherwise, I feel that, uh, if there is any system related issues, I always try to kind of, uh, ask around, speak to us, and speak to people who, uh, can give me the information that I need to get it sorted or solved and then push through with, um, the other tasks in the interim.

Okay. Uh, so the first step that I would follow to analyze, uh, the common error is to try to see what, um, the, you know, uh, the module is in production, uh, to see what exactly happens to run the, you know, production module from start to finish in the production environment. And then, uh, if the error is persisting to kind of go back and try to, um, grab a few test users and try to see if, um, you know, the error is happening for all users per se or for a specific set of users that has access to the model. So, um, once I make sure or once I find the analysis has been resolved in relation to, um, the common error that has been encountered, If it is something that I have come across in the past, I just, uh, you know, go ahead and get it fixed in, uh, under my I mean, without any approvals. But, uh, in in the rare chance that, uh, it requires a few approvals, it it requires few more information from, uh, the respective department, uh, in in respect to the modules. I go ahead and, uh, get in touch with the managers of the respective department and raise the question about what can be done and, um, then troubleshoot from there.

Yeah. The critical considerations and plan for an ARPU system upgrade would be to see, uh, or to get, um, a log of what or track of all of the, um, you know, the list of the modules that are there in the Oracle ERP platform with respect to the organization to get a a complete, uh, you know, breakdown or, uh, or, uh, continuous like, most companies maintain it in an Excel sheet. There are some companies that recommend it on Jira. Um, some of them just have it as a spreadsheet. So, uh, in in regards to, uh, taking in consideration, uh, the system upgrade or the new release per se, uh, what I do is, first, I take the list, uh, you know, kind of drill down on, um, the time or plan out the, uh, period of the system upgrade. Like, for some organizations or in the previous organization that I was working at, the system upgrade usually happened, uh, in a period of 2 to 3 weeks. So during that 3 weeks, I if I I mean, we worked as a team, so we split up the work in 2, uh, and between the 3 of us. And, uh, we picked up a specific module, like, if it is HCM or finance, per se, we split up, uh, define like, if I was the one who's taking finance, I was working solely on finance. And once I've completed all the modules that have come under finance, I switch on to the, uh, HCM model and switch in for, um, whatever is possible. Um, but the main thing that needs to be considered is to always have a log of the previous system upgrades and what went right and what went wrong in those upgrades. And from the last upgrade, how many new, uh, modules were added or how many new, um, assets have been created in the new, uh, platform Going from there to, um, you know, try to find out in I mean, during, uh, the upgrade or during the time of testing in the, uh, you know, test environment to see if, uh, any small, uh, slight touches can be made to the modules to make it work. And in relation to the ERP upgrade, the system upgrade to kind of ensure that in the back end, all of the upgrades have been done in the correct manner for us to go ahead and test it. Uh, and if there is anything missing from the tech side of it of things to ensure that, you know, uh, that is taken care of as well.

Um, data inconsistency arose, um, to think about it. Yeah. There was a situation during one of our testings where the, uh, you know, the integration had happened within the w s or the company team, and, um, we tested all of the guides from our end, and it was working. However, like I mentioned, uh, previously in one of my answers that, um, you know, there was a small technical glitch, uh, as far as the the back end side of things were. And, uh, you know, few modules are ax or provided access to, um, different levels of individuals in the same department. So for example, let's say a finance manager got axe a finance manager level access of a module was provided even to the most bottom level of the finance department employee, uh, which is maybe, let's say, a finance executive or an accountant. And, um, that is, uh, because, you know, uh, the back end, coding side of things, they had included a condition where, um, if, uh, the, you know, if the test user or the access is so and so, it should be given access to, uh, all members of the department, uh, but that was quickly revoked. That was quickly identified at the correct time, and, um, I had flat I mean, I didn't resolve it per se because I didn't have the technical know how or the the coding knowledge for it. Uh, I raised the flag or I I raised the issue, uh, when I came across, uh, this this scenario in one of the testings that I did with relation to the finance, uh, modules. And, um, I made sure that it was diligently or diligently taken care of in the upcoming days and that, uh, the access was not provided to all employees for the same module.

How would I develop and enforce a change management protocol? I'm not quite sure about that because I've not worked in a team leader level, uh, environment. But I am a quick learner, and I would love to learn that. But as far as what my manager, uh, as part of the team used to do in her role was that, you know, the change management protocol, let's say, there are clear pieces to updates. Um, I think to keep all of the SMEs and, you know, the project managers, um, online with the, uh, system update that is going to happen, uh, maybe, let's say, a month in prior and then, you know, um, every week to send out a a email or asking them to be ready for the update and, uh, what are changes will be happening in the update. So this could be something that could be followed across the organization for all the teams, uh, such that they have all of their, uh, information, their their deliverables, everything ready, uh, to be easily shifted to the the new system update or the new upgrade. And as far as the Oracle ERP, uh, software solution is concerned, um, to make sure that the the log matches and, uh, there is no, you know, missus in terms of, uh, the number of modules, the, uh, the ones that have been archived or the ones that have been deleted per se from the whole, uh, Oracle ERP system, and to make sure that, you know, none of the, um, guides have been overlooked per se. But, uh, I think, yeah, as as part of the cross functional teams is to ensure to, you know, kind of, um, make sure the communication is unified across the organization and everybody, uh, receives it in prior or, um, at least one one month in prior to kind of get things sorted.

I have not suggested any improvement, uh, for batch processing efficiency in Oracle APIs because I have not worked with Oracle APIs. I've only worked at, uh, Oracle Horizon platform, uh, which is one of the training head seams HCM solutions for, uh, you know, the organizations that pick up out of ERP as a software and, uh, that specific section of the software was catered to content development, and, um, we handle the content developer side of the software. We created the learning or, uh, the guided learning guy, um, you know, modules for the Oracle HCM ERP software. And, um, I feel that I will be able to pick up very quickly the software because Oracle, um, content developer certifications, uh, content I mean, the the information that I learned through that was something that I could easily pick up in, let's say, a period of 3 weeks. Yeah. I was up to speed and working in production, um, within a period of 1 month all put together. So I feel that our playlist is something that I will be able to pick up easily given the fact that I am considered to um, learn it in training. Yeah. Thank you.

I would leverage our belief based built in analytics for financial data analysis by, uh, you know, gathering reports on a periodic basis to try to, uh, find any, uh, sections of the, you know, financial analytics that have been, you know, facing issues or having, uh, constraints with the refer with with, reference to the financial data analysis and then try to understand the trends and go ahead to to kind of provide my input on what could be done better about it.