• Founded in

    2013

  • Company Industry

    Software Development

  • Headquarters

    New York, - 10010, NY, US

About us

Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.In 2019, Reliance Jio acquired Haptik, integrating it into Jio Platforms to drive digital transformation through cutting-edge AI and chatbot technology. This strategic move strengthened Jio's vision of a smarter, connected future.

  • Latest Funding Date

    2019

  • Investors

    Jio Plaforms Limited

Culture

Haptik is rated 4.3 in Glassdoor, and is identified as a Great Place to work

Current Openings at Haptik

Project Manager - Jio

3 - 4 Years ExpOnsite - Mumbai
Project ManagementJiraExcelWordAndroidiOSweb

Software Engineer L2, Implementation

3 Years ExpOnsite - Mumbai
PythonDjangoDjango Rest FrameworkMySQLMongoDBElasticsearchPostman

Implementation Engineer L1

2 - 4 Years ExpOnsite - Mumbai
PythonDjangoMySQLMongo

Senior Analyst - Implementation

1 Years ExpOnsite - Mumbai
APISbackend system