• Founded in

    2017

  • Team Size

    242

  • Company Industry

    Saas

  • Headquarters

    San Jose, California

About us

Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.


At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.

  • Funding Round/Series

    Series B Round

  • Funding Amount

    $20.1M

  • Latest Funding Date

    9, 2022

  • Investors

    Kalaari Capital, Kae Capital, Angel List, K1 Investment Management

  • Kalaari Capital, Kae Capital, Angel List, K1 Investment Management
  • Hiver has 10 institutional investors including K1 Investment Management, Kalaari Capital and Kae Capital. Vijay Shekhar Sharma is only Angel Investor in Hiver.

Company Benefits

  • Gym Memberships
  • Health Insurance
  • Paid Time Off (PTO)
  • Flexible Working Hours
  • Snacks and Beverages

Current Openings at Hiver

DevOps - Intern

FreshersOnsite - Bengaluru
組込みLinuxAnsibleHTTP/HTTPsSSHTCPUDPDocker

Lead Information Security and Compliance Engineer

5 - 10 Years ExpOnsite - Bengaluru
Cloud SecurityApplication SecurityDevSecOpsSecurity complianceAWSISO 27001

Devops - II -Hybrid

3 - 5 Years ExpHybrid - Bengaluru
AWSPythonBashDockerLinuxKubernetesDatadog

QA- Hybrid

1 - 3 Years ExpHybrid - Bengaluru
SeleniumPlaywrightManual TestingQuality AssuranceWebdriver.iotesting

SDE-2 Backend - Hybrid

3 - 5 Years ExpHybrid - Bengaluru
MySQLAWSGCPPython

Lead Product Manager

8 - 14 Years ExpHybrid - Bengaluru
LeadershipProduct Management

Senior Product Manager - Hybrid

8 - 11 Years ExpHybrid - Bengaluru
B2B SaaSProduct Management

Senior Technical Writer - Hybrid

5 - 10 Years ExpHybrid - Bengaluru
Technical WritingSEO