• Founded in

    2017

  • Team Size

    242

  • Company Industry

    Saas

  • Headquarters

    San Jose, California

About us

Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.


At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.

  • Funding Round/Series

    Series B Round

  • Funding Amount

    $20.1M

  • Latest Funding Date

    9, 2022

  • Investors

    Kalaari Capital, Kae Capital, Angel List, K1 Investment Management

  • Kalaari Capital, Kae Capital, Angel List, K1 Investment Management
  • Hiver has 10 institutional investors including K1 Investment Management, Kalaari Capital and Kae Capital. Vijay Shekhar Sharma is only Angel Investor in Hiver.

Company Benefits

  • Gym Memberships
  • Health Insurance
  • Paid Time Off (PTO)
  • Flexible Working Hours
  • Snacks and Beverages

Current Openings at Hiver

SDE 1 Backend

1 - 3 Years ExpHybrid - Bengaluru
PythonRuby on RailsNodejsMySQLRedisRest APIsAWS

SDE 2 Frontend (Vue.js)

3 - 7 Years ExpHybrid - Bengaluru
HTML5CSS3JavaScriptVuejsTypeScriptSassTailwind CSS

SDE 1 Frontend (Vue.js)

1 - 3 Years ExpHybrid - Bengaluru
TypeScriptJavaScriptVuejsHTML5CSS3SassTailwind CSS

SDE 3 Backend

6 - 10 Years ExpHybrid - Bengaluru
Ruby on rails(ror)Design patternsPostgreSQLKafkaEvent driven architecturemicroservice architectureAWS

AI Product Manager

5 - 10 Years ExpOnsite - Bengaluru
Machine LearningProduct ManagementSoftware Development

Prinicipal Web Developer

10 - 15 Years ExpHybrid - Bengaluru
WordpressTeam HandlingTeam LeadingTeam managementPHPJavaScript

SDE 2 - Frontend

4 - 7 Years ExpHybrid - Bengaluru
React.jsVue.jsJavaScriptTypeScriptCSSHTML

SDE 1 - Backend

1 - 3 Years ExpHybrid - Bengaluru
PythonJavaNode.jsRuby on RailsRedisKafkaDockerKubernetesK8

SDE 2 - Backend

4 - 6 Years ExpHybrid - Bengaluru
RedisKafkaPythonJavaNode.jsRuby on RailsDockerKubernetesK8

Senior Security and Compliance Engineer

5 - 8 Years ExpHybrid - Bengaluru
Information SecurityStatutory ComplianceCloud Security

DevOps 1

2 - 4 Years ExpHybrid - Bengaluru
CI/CDTerraformAWSKubernetes

DevOps 1

2 - 4 Years ExpOnsite - Bengaluru
KubernetesAWSLinuxDockerPythonBashDatadog

AI Product Manager / Sr. Product Manager

5 - 10 Years ExpHybrid - Bengaluru
Product ManagementAIEngineeringMLAnalytical Thinking and Problem SolvingLeadership SkillsPeople management

SDE 2 Frontend

4 - 7 Years ExpHybrid - Bengaluru
CSSJavaScriptHTMLReact JsSassTailwindCSSMaterial UI

Principal Web Developer (WordPress)

10 - 14 Years ExpOnsite - Bengaluru
WordpressMySQLHTML5PHPJavaScriptCSS3/SASSWordpress core

SDE 3 Backend - Hybrid

5 Years ExpHybrid - Bengaluru
MySQLPythonKafkasql databasesAWSMicroservicesevent-driven architecture

Senior Security and Compliance Engineer

3 - 5 Years ExpOnsite - Bengaluru
Cloud SecurityISO 27001HIPAAApplication SecurityNetwork SecurityInformation SecuritySecurity Compliance Center

SDE 2 Backend

3 - 6 Years ExpHybrid - Bengaluru
PythonMySQLAWSGCPNode.jsPHPRuby

Senior Product Designer/Product Designer III

4 - 6 Years ExpOnsite - Bengaluru
Product Design

Product Designer II - Hybrid

3 - 5 Years ExpHybrid - Bengaluru
Product DesignUser-centered designWireframesPrototypesCustomer ExperienceVisual DesignInteractive Design

SDE 2 Backend

5 - 10 Years ExpOnsite - Bengaluru
PostgreSQLKafkaEvent driven architectureAWSDesign patternsmicroservice architectureRuby on Rails

Senior Product Manager - Hybrid

8 - 11 Years ExpHybrid - Bengaluru
B2B SaaSProduct Management

Senior Technical Writer - Hybrid

5 - 10 Years ExpHybrid - Bengaluru
Technical WritingSEO