Founded in 2008
Location: San Francisco, California
10
Profiles Shortlisted
1
Talent Hired
About
Twilio, a leading cloud communications platform, is dedicated to helping businesses own their future by providing innovative solutions. Twilio is strengthening businesses by unifying data and building insightful paths for customers. The vision is to build smarter environments for the customers to outmaneuver their competition.
The core value of Twilio is creating “Twilio magic” which is the primary driving force for the organization. At the heart of Twilio's ethos lies the spirit of the Builder, where challenges are not obstacles but opportunities for innovation and growth. They take ownership of their actions, seeing them through with meticulous attention to detail, always striving to make a meaningful impact. Embracing curiosity, Twilions acknowledge that they are perpetual learners, humbly seeking truth and welcoming the lessons that come from both success and failure. As Positrons, Twilions radiate positivity and compassion, believing that our energy can ignite change and make a difference in the lives of those around us.
The amazing work culture of Twilio does require finding the perfect fit who can imbibe the Twilio magic and embrace the organizational culture.
Sector: Information Technology
5,000 -10,000
EmployeesServices: telecommunications, API, cloud communications, SaaS,
telephony, SMS, Voice, VoIP, and GDPR
telephony, SMS, Voice, VoIP, and GDPR
Problem Statement
Finding the perfect fit for niche requirement
Twilio was looking for a talented remote Machine Learning professional who had a strong grasp of software development, data science, natural language processing, optimization of machine learning algorithms, and very strong domain knowledge.
They were also seeking candidates with soft skills such as problem-solving, cross-team collaboration, and communication to thrive in a remote working environment. Finding such a skilled talent who also aligned with the company’s unique culture was proving difficult and time-taking. They finally reached out to Uplers and posted a job on the platform to find high quality profiles for the role.
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“At Twilio, we’re on a mission to help businesses of all sizes own their future. But we can’t do it alone. We need people like you. Big thinkers who are curious and eager to tackle real world business problems alongside an amazing team. We’re committed to providing the freedom, flexibility, and support you need to navigate challenges and deliver your best work. And together we’ll build a more equitable organization that embraces your uniqueness and drives positive change.”
Sameer Ghoshal
Talent Acquisition Manager
Twillio
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Solutions
A faster and more reliable hiring experience powered by the latest AI/ML tool
Twilio’s job posting on Uplers’ platform attracted approx. 2,000 applications. Using Machine Learning (ML) sourcing and Artificial Intelligence (AI) vetting, Twilio shortlisted 10 profiles for interview. The detailed candidate reports generated by Uplers’ AI-powered tool were crucial in their decision making.
Twilio finally chose to hire an ML specialist who has 7.5 years of industry experience. Her tech skills include advanced knowledge of PyTorch, TensorFlow, Transformers, OpenCV, NLP, and LLM models, and expertise in Docker, Amazon Web Services (AWS), S3 integration, Aerospike/Kafka, and Git versioning.
She also has strong communication skills, believes in the power of teamwork to deliver impactful solutions, and has an aptitude for continuous learning in her field. She has used her problem-solving abilities in delivering many successful projects in her past organizations.
Deeply Vetted Profile Shared With Twilio
Outcome
1 skilled professional was hired for the following role:
- Staff Machine Learning Engineer
Uplers' talent screening process was very resourceful for Twilio. By meticulously sifting through the Indian talent pool, Uplers identified candidates with the skills and experience Twilio needed, but also those who thrived in a remote work environment and possessed strong problem-solving abilities.
Twilio is very satisfied with Uplers’ ability to find the most suitable candidates for niche roles that generally take a long time to fill. They also appreciate the next-gen technologies Uplers leverages to deliver an elevated sourcing and vetting experience.
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