• Founded in

    2011

  • Company Industry

    Telecommunications

  • Headquarters

    Exotel Techcom Private Limited, Maruthi Infotech Center, 2nd Floor, Bangalore, - 560071, Karnataka, IN

About us

Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 20 billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence, and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.

  • Funding Round/Series

    Series D

  • Funding Amount

    $ 40M

Current Openings at Exotel

Tech Support Engineer - L2 (AI)

4 - 7 Years ExpOnsite - Bengaluru
PythonDjangoSQLLinuxAWSDockerKubernetes

Engineering Manager - Billing

7 - 10 Years ExpOnsite - Bengaluru
REST APIbillingBI toolsBackend DevelopmentPlatform components

Senior Vice President - Product Management

18 Years ExpOnsite - Bengaluru
Product StrategySaaSB2BAIMachine LearningCPaaSCCaas

Member Technical Staff -2 (Scale-Ups)

3 - 5 Years ExpOnsite - Bengaluru
reactNode.jsGoPHPJavaMongoDBRestful APIs

Tech Support Team Lead

5 - 9 Years ExpOnsite - Bengaluru
Linux CLINetworkingMySQLElasticsearchRedisMongoDBRest APIs

Product Support Engineer -2

2 - 4 Years ExpOnsite - Gurugram
LinuxtelephonyVOIPCall CentersNetwork ArchitectureTroubleshootingUnix

Principal Engineer – Data & Infrastructure

7 - 11 Years ExpOnsite - Bengaluru
MySQLAerospikeElasticsearchRedisJavaGoKubernetes

Principal Engineer-Tel & IP

8 Years ExpOnsite - Bengaluru
VOIPSIPSDPRTPRTCPAWSGolang

Senior Director - Product Management (CPaaS)

12 - 15 Years ExpOnsite - Bengaluru
CPaaSSaaScloud communicationsAPISGenerative AI

Senior Director - Product Management

15 Years ExpOnsite - Bengaluru
AI/MLLLMsNLPspeech-to-textNlu/nlgAI frameworksSaaS

Resident Product Support Engineer

1 - 2 Years ExpOnsite - Mumbai
LinuxDatabasesNetworkingSQLCLI Tools

Conversational AI- Design Manager

5 - 9 Years ExpOnsite - Bengaluru
UX writingAI platformsNlp conceptsdialogue flow designvoice-first experiences

Engineering Manager - Gen AI(Chatbot)

8 - 10 Years ExpOnsite - Bengaluru
REST APIclient librariesFront endGen-AI technologiescloud deploymentsDistributed SystemsScalable Systems

Tech Support Engineer 3-AI (Coding Knowledge)

4 - 6 Years ExpOnsite - Bengaluru
DjangoSQLLinuxAWSDockerKubernetesPython

Technical Account Manager

3 Years ExpOnsite - Bengaluru
CloudAPISDatabasesNetworksSoftware Development

Senior Solution Consultant – Presales

5 - 9 Years ExpOnsite - Bengaluru
SaaSCPaaSCCaasAPI IntegrationsPostmancloud architectureCRM

Senior Solution Consultant – Presales

5 - 9 Years ExpOnsite - Bengaluru
SaaSCPaaSCCaasAPI IntegrationsPostmanAWSGCP

QA Automation Principal Engineer

10 Years ExpOnsite - Bengaluru
PythonJavaJavaScriptTypeScriptSeleniumTestNGJUnit

Product Support Engineer

1 - 2 Years ExpOnsite - Gurugram
LinuxPostgreSQLSQLNetworking

Principal Engineer - 2 (ECC)

12 Years ExpOnsite - Bengaluru
Session Initiation ProtocolSIP trunkingInteractive Voice ResponseComputer Telephony IntegrationWebRTCReal-time Transport ProtocolAutomatic Call Distribution

Ecosystem Orchestrator - House of AI

FreshersOnsite - Bengaluru
LLMsMLOpsAPIScloud infraopen-source AI tools

IT Engineer (Contract)

FreshersOnsite - Mumbai
Cisco Certified Network AssociateCisco SwitchesVideo conferencing solutionsZoomMicrosoft TeamsSingle Sign-OnWiFi infrastructure

Front End Engineer( SE-2)

3 - 5 Years ExpOnsite - Bengaluru
React JsReduxComputer Science

Senior Engineering Manager

12 - 15 Years ExpOnsite - Bengaluru
GolangNode.jsRubyJavaPHPAerospikeMySQL

Tech Support Engineer

1 - 3 Years ExpOnsite - Bengaluru
Linux CLIdatastoresMySQLElasticsearchRedisMongoSQL

NOC Engineer

2 - 4 Years ExpOnsite - Bengaluru
ILLSIPvoiceMessaging systemGrafanaNagiosVictorops

Senior Product Manager (Chatbot)

6 Years ExpOnsite - Bengaluru
AI technologiesCX landscapeProduct ManagementB2B SaaSEnterprise Software

Senior Audio Signal Processing Engineer

3 - 5 Years ExpOnsite - Bengaluru
Audio DSPCJavaPythonAWSAzureGCP

Integration & Customization Engineer -1 (PHP)

FreshersOnsite - Gurugram
PHPHTMLJSONXMLCSSReact.jsSOAP

Product Manager-2Harmony(AI+Contact Center Product)

8 Years ExpOnsite - Gurugram
APIStelephonyIVRMicroservices Architecturecontact center technologiesCRM integrationcloud-based platforms

Product Support Engineer

1 - 2 Years ExpOnsite - Bengaluru
SQLLinuxNetworkingPostgreSQLDatabasesProduct SupportLinux CLI

Technical Support Engineer 2-AI (Coding Experience)

FreshersOnsite - Bengaluru
PythonDjangoJavaScriptHTMLCSSAPI

Software Engineer -2 (Infra)

2 - 4 Years ExpOnsite - Bengaluru
JavaGoScalaC++PythonAWS組込みLinux

Software Tech Lead-Golang/Java

4 - 7 Years ExpOnsite - Bengaluru
JavaMySQLSystem DesignDevOpsGoDistributed SystemsData Modelling

Tech Support Engineer - L1

1 - 3 Years ExpOnsite - Bengaluru
Linux CLISQLPHPPythonTroubleshootingAnalysisCustomer Support

Tech Support Engineer (Platform) - L2

2 - 5 Years ExpOnsite - Bengaluru
Linux CLIPythonAPISdatastoresNetworking ConceptsMonitoring toolsSQL

Senior Engineering Manager - ECC

12 Years ExpOnsite - Bengaluru
JavaJavaScriptreactPostgresKafkaSpringboot

Customer Success Manager

4 Years ExpOnsite - Mumbai
APIScloud communicationsSaaScontact centers

Site Reliability Engineer-3(Server Monitoring)

7 Years ExpOnsite - Bengaluru
PrometheusGrafanaELKNetworkingPythonBashLinux

SE-3 (Gen AI)

4 - 6 Years ExpOnsite - Bengaluru
AWSPythonLinuxAerospikeMicroservicesRESTfulGolang

SE-3 (Tel & IP)

3 Years ExpOnsite - Bengaluru
VOIPSIPSDPAWSAsteriskGo LangMySQL

SE-2 Gen AI

3 - 5 Years ExpOnsite - Bengaluru
PythonGen AIAgentic AIAWSChatbotsragLLMs

Network Engineer - 3

8 Years ExpOnsite - Bengaluru
LAN/WANSIPTCP/IPNetwork SecurityCisco IOSLinux/ Unixtelecom SBC

Integration & Customization Engineer -2(Python Django Developer)

3 Years ExpHybrid - Bengaluru
PythonDjangoHTML CSSSQLAPINFS

Gen AI Delivery

2 - 4 Years ExpOnsite - Bengaluru
PythonreactHTMLCSSJSMicroservicesHTTPRESTLinux OSTCP/IP