• Company Industry

    Software Development

  • Headquarters

    1302 El Camino Real, Menlo Park, - 94025, CA, US

About us

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
  • Funding Round/Series

    Private Equity Round

  • Funding Amount

    $ 900M

Current Openings at Genesys

Associate Software Engineer

1 Years ExpHybrid - Chennai
JavaDistributed Systemsmicroservice architecturesRest APIsAutomated TestingAWSProblem-solving

Staff AI/Machine Learning Engineer

7 Years ExpHybrid - Hyderabad
AI/ML systemsconversational AINLPDialogue systemsLarge Language Modelsfine-tuningPrompt Engineering

Language Data Specialist - Italian

1 Years ExpRemote
ItalianEnglish

Language Data Specialist - Dutch

1 Years ExpRemote
DutchEnglishNatural Language ProcessingAIText annotation

Sr. AI Governance Specialist

5 Years ExpRemote - Chennai
Data GovernanceGDPRCCPAHIPAAAI GovernanceSOC2

Developer, IT Platform Engineering (CCaaS)

3 Years ExpHybrid - Chennai
genesys cloudRest APIsJSONServiceNowGitPythonNode.js

Senior Developer, Platform Engineering (CCaaS)

5 Years ExpHybrid - Chennai
PythonNode.jsTypeScriptRest APIsJSONOAuthAWS

Senior Manager, Platform Engineering (Genesys Cloud)

8 Years ExpRemote - Chennai
genesys cloudServiceNowRest APIsJSONOAuthAWSPython

Senior AI/ML Engineer

5 Years ExpHybrid - Hyderabad
NLPAI/MLDialogue systemsData StructuresAlgorithmsSoftware Architecture

Senior Data Engineer (Conversational AI)

3 Years ExpHybrid - Hyderabad
PythonpandasNumPyMatplotlibPlotlyCI/CDGit

Computational Linguist

1 - 2 Years ExpHybrid - Hyderabad
PythonpandasNumPyScikit-learnLLMs

Technical Lead - Workday Adaptive Planning

5 Years ExpRemote
Workday Adaptive PlanningJavaScriptSQLWorkday data managementAdaptive REST APIsWorkday Custom Cloud Data SourceSystem Integration

IT Manager - Data Engineering

8 Years ExpHybrid - Chennai
AWSLookerTableauPower BISnowflakeQuicksightBI