• Company Industry

    Software Development

  • Headquarters

    1302 El Camino Real, Menlo Park, - 94025, CA, US

About us

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
  • Funding Round/Series

    Private Equity Round

  • Funding Amount

    $ 900M

Current Openings at Genesys

Senior Customer Success Manager

10 Years ExpRemote - Noida
Customer ExperienceAIDigital SolutionsSalesforceGainsightPowerPointExcel

Sr. PS Consultant

5 Years ExpRemote
genesys cloudUnix/LinuxAWSRESTSOAPPlatform APIsAnalytics apis

Senior Operations Reliability Engineer – Enterprise Platforms & Tools

5 Years ExpOnsite - Chennai
SQL ServerIISApacheAtlassianFigmaLucidPowerShell

Senior Operations Reliability Engineer – Cloud Infrastructure (AWS & Windows)

5 Years ExpOnsite - Chennai
AWSCloud InfrastructureWindows ServerPowerShellPythonEC2VPC

Senior Windows Systems Administrator

5 Years ExpRemote - Chennai
Windows ServerActive DirectoryDNSDHCPPowerShellAWSMicrosoft Exchange

Manager – IT Controls

8 Years ExpOnsite - Chennai
ITGCSOXCI/CDAWSJenkinsGithubBitbucket

Staff Platform Engineer – Enterprise Collaboration and Tools

8 Years ExpRemote - Chennai
Microsoft TeamsZoomAtlassian SuiteMicrosoft Power PlatformPowerShellAPISMonitoring

Senior Operations Reliability Engineer Microsoft 365 Enterprise Tools

5 Years ExpRemote
Microsoft 365Exchange OnlineTeamsSharePointOneDriveservice monitoringPowerShell

Principal Cloud Network Engineer (AWS, SD-WAN)

10 Years ExpRemote - Chennai
AWSTerraformPythonAzure NetworkingBGPSD-WANautomation

Operations Reliability Engineer – IAM

3 Years ExpHybrid - Chennai
OktaActive DirectoryMicrosoft Entra IDAuthenticationAuthorizationSSOProvisioningDirectory Services

Senior Operations Reliability Engineer - Network

5 Years ExpOnsite - Chennai
NetworkingLAN/WANSD-WANVPNRoutingSwitchingWireless

Lead Developer (SQL,Python)

8 Years ExpRemote - Chennai
SQLPythonSnowflakeSnowpipedbtStreamsTasks

Enterprise Architect

12 Years ExpRemote - Bengaluru
AWSAzureGCPenterprise architectureSolution Architecturebusiness capability modelsReference Architectures

Staff ServiceNow Automation Engineer (CAD)

8 Years ExpRemote
ServiceNowFlow DesignerIntegration HubRest APIsJavaScriptITIL

Sr. Data Engineer

5 Years ExpOnsite - Chennai
SnowflakeAWSAzureGCPSalesforceSQLPython

Language Data Specialist - Dutch

1 Years ExpRemote
DutchEnglishNatural Language ProcessingAIText annotation

Senior AI/ML Engineer

5 Years ExpOnsite - Hyderabad
NLPSystem DesignDialogue systemsData StructuresAlgorithmsSoftware ArchitectureAI/ML systemsconversational AI

Computational Linguist

1 - 2 Years ExpHybrid - Hyderabad
PythonpandasNumPyScikit-learnLLMs