• Company Industry

    Software Development

  • Headquarters

    1302 El Camino Real, Menlo Park, - 94025, CA, US

About us

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
  • Funding Round/Series

    Private Equity Round

  • Funding Amount

    $ 900M

Current Openings at Genesys

Software Development Engineer - AI

3 Years ExpHybrid - Hyderabad
AI/MLNLPDialogue systemsSystem DesignAlgorithmsSoftware ArchitectureLLMs

Senior Software Engineer - AI/ML

5 Years ExpHybrid - Hyderabad
AI/ML systemsconversational AINLPDialogue systemsSystem DesignData StructuresAlgorithms

Senior Data Engineer (Conversational AI)

3 Years ExpHybrid - Hyderabad
PythonpandasNumPyMatplotlibPlotlyCi/Cd PipelinesGit workflows

Staff AI/ML Engineer (Software Development)

8 Years ExpHybrid - Hyderabad
AI/ML systemsconversational AINLPDialogue systemsSoftware EngineeringSystem DesignData Structures

Technical Lead - Workday Adaptive Planning

5 Years ExpRemote
Workday Adaptive PlanningJavaScriptSQLWorkday data managementRest APIs

Lead Analyst - Information Security Governance

7 Years ExpRemote
ITGCsSOXCOSO FrameworkPCAOB guidanceWorkivaOneTrust