2024
11
SAAS
Cambridge, MA
iCustomer is decision intelligence company.
Our offerings include:
Virtual customer assistants powered by advanced natural language processing to handle customer inquiries and support across multiple channels like chat, email, voice etc.
AI-driven knowledge management tools to curate and serve relevant information to customers and support agents
Analytical insights and reporting dashboards to measure and optimize customer service performance.
We're an early-stage startup led by a rockstar team of serial entrepreneurs, dedicated to enhancing data trust. Our mission is to empower businesses to make better, well-informed decisions by providing them with reliable, accurate data insights
We are in Nvidia Accelerator, Also Microsoft and Google startup accelerator. Besides won the MIT ILP Innovation company cohort for 2024.
Funding:
Co-Founder Information:
Briefly introduce your co-founders, including their names, backgrounds, and areas of expertise.
Abhi Yadav | CEO | 20+ years of Product, Sales experience |Serial Entrepreneur, AI Leader
David Slavich| Head of Growth | 15+ years of Engineering, Sales experience| GTM Expert
Jiten Kimar |Head of Technology| 15+ years of Engineering, Data/ML experience | Engineering leaduaterser
Offices: San Francisco, CA and Cambridge, MA, USA.
Seed Round
$1m
April, 2024
Founders United, Cava Capital
We are on a mission to unlock customer data towards growth driven decision Intelligence. Our platform is a Decision Intelligence platform for customer data driven business like - B2B, eCommerce & CPG Brands .
?We are in Nvidia Accelerator, Also Microsoft and Google startup accelerator. Besides won the MIT ILP Innovation company cohort for 2024
We are a collaborative, Innovative, No BS culture with distributed team across US & India.