• Founded in

    2024

  • Team Size

    11

  • Company Industry

    SAAS

  • Headquarters

    Cambridge, MA

About us

iCustomer is decision intelligence company.


Our offerings include:


Virtual customer assistants powered by advanced natural language processing to handle customer inquiries and support across multiple channels like chat, email, voice etc.

AI-driven knowledge management tools to curate and serve relevant information to customers and support agents

Analytical insights and reporting dashboards to measure and optimize customer service performance.


We're an early-stage startup led by a rockstar team of serial entrepreneurs, dedicated to enhancing data trust. Our mission is to empower businesses to make better, well-informed decisions by providing them with reliable, accurate data insights


We are in Nvidia Accelerator, Also Microsoft and Google startup accelerator. Besides won the MIT ILP Innovation company cohort for 2024.


Funding:


  • Self-funded: [Yes/No] - Venture Backed
  • If funded: Yes
  • Funding Amount: [Amount] - $1m
  • Series: [Series name (e.g., Series A, Seed)] - Pre-Seed
  • Last Funding Date: [Month Year] - April 2024
  • Investors Info: [List of investors or a short description, e.g., "Backed by prominent venture capitalists"] - Founders UnitedCava Capital, Jonathan Seelig (Akamai Co-founder), others Angels in AI, Data ecosystem.


Co-Founder Information:
Briefly introduce your co-founders, including their names, backgrounds, and areas of expertise.
Abhi Yadav | CEO | 20+ years of Product, Sales experience |Serial Entrepreneur, AI Leader
David Slavich| Head of Growth | 15+ years of Engineering, Sales experience| GTM Expert

  Jiten Kimar |Head of Technology| 15+ years of Engineering, Data/ML experience | Engineering leaduaterser 


Offices: San Francisco, CA and Cambridge, MA, USA.

  • Funding Round/Series

    Seed Round

  • Funding Amount

    $1m

  • Latest Funding Date

    April, 2024

  • Investors

    Founders United, Cava Capital

We are on a mission to unlock customer data towards growth driven decision Intelligence. Our platform is a Decision Intelligence platform for customer data driven business like - B2B, eCommerce & CPG Brands .


?We are in Nvidia Accelerator, Also Microsoft and Google startup accelerator. Besides won the MIT ILP Innovation company cohort for 2024

Culture

We are a collaborative, Innovative, No BS culture with distributed team across US & India.

Company Benefits

  • Flexible Working Hours
  • Training Programs
  • Mentorship Programs
  • Certifications
  • Team Building Activities