• Founded in

    2016

  • Company Industry

    Software Development

  • Headquarters

    400 Concar Dr, San Mateo, - 94402, California, US

About us

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises.Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy.Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability.Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources.Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams.In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.
  • Funding Round/Series

    Series B

  • Funding Amount

    $ 30M

Current Openings at Netomi

Incident Manager

FreshersRemote - Gurugram
ITILIT Service Management

Incident Engineer

3 - 6 Years ExpRemote - Gurugram
Incident ManagementSREAWSAPISDatadogObservabilityDistributed Systems

Agentic Solution Engineer

1 - 2 Years ExpRemote - Gurugram
Rest APIsAWSsales engineeringSolutions EngineeringAIautomationEnterprise SaaS

SDET II

4 - 6 Years ExpRemote - Gurugram
API TestingJavaPythonSeleniumTestNGREST AssuredJenkins

Senior Product Manager

5 - 8 Years ExpRemote - Gurugram
APISOauth/jwtschemasError HandlingGuardRailsTool callingprompt controls

L2 Support Engineer

5 - 6 Years ExpRemote - Gurugram
ZendeskJavaMySQLPostmanHTMLAPI Integrations

Senior Manager – GenAI Performance & Analytics

7 - 10 Years ExpRemote - Gurugram
SQLPythonTableauData AnalyticsLLMsML

Senior Product Manager - Autonomous Agents

5 Years ExpRemote - Gurugram
conversational AIDistributed SystemsAPISProduct ManagementAI systemsAI/ML deployment

Data Scientist - II

3 - 5 Years ExpRemote - Gurugram
PythonLLM frameworksVector databasesDeep LearningML orchestrationNLP techniquescloud platforms

SDE II - Python Developer

3 Years ExpRemote - Gurugram
PythonElasticsearchRedisMySQLAWSSystem DesignData Pipelines

Data Scientist

1 - 2 Years ExpRemote - Gurugram
PythonLLM APIsPyTorchTensorFlowLangChainGit

Senior Documentation Engineer

3 Years ExpRemote - Gurugram
GitCI/CDDocusaurusMDX/MarkdownHTMLCSSJSAPI

SDE II - Frontend

3 - 6 Years ExpRemote - Gurugram
JavaScriptHTML5CSS3Vue.jsreactTypeScript

Agentic Solution Architect

6 - 10 Years ExpRemote - Gurugram
Rest APIsworkflow designSolutions Architectureenterprise systemsEnterprise SaaSintegration designtechnical specifications

SDE II - Agentic Engineer

3 - 6 Years ExpRemote
Rest APIsUnit TestingDebuggingPrompt EngineeringJSONwebhooksSystem Design

SDET II

4 - 8 Years ExpRemote
PythonAPI TestingManual TestingTest PlanningTest cases

Agentic Product Manager

6 - 10 Years ExpRemote - Gurugram
Rest APIsworkflow designSolution ArchitectureEnterprise SaaSCSMQA

SDET - I

2 - 4 Years ExpRemote
API TestingPythonManual TestingTest PlanningTest casesAutomation Testing

Agentic AI Engineer

4 - 8 Years ExpRemote
JSONSQLDatadogPostmanAPI Integrations

SDE I - Backend

1 - 3 Years ExpRemote
JavaAWSJ2EE

SDE II - Backend Engineer

3 Years ExpRemote
JavaSpring BootRabbitMQMySQLPostgreSQLApache KafkaRedis

SDET II

4 - 6 Years ExpRemote
JavaPythonSeleniumCI/CDTestNG/JUnitJenkins

SDE I - Frontend

1 - 3 Years ExpRemote
JavaScriptHTML5CSS3Vue.jsREST