• Founded in

    2017

  • Company Industry

    Software Development

  • Headquarters

    275 Shoreline Dr, Redwood City, - 94065, California, US

About us

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industry's most accurate contact center LLM, the platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance – while ensuring security and at massive scale. Trusted by leading companies such as Accolade, Affordable Care, Inc., Concentrix, Cox Automotive, Maxor, Pearson, and Public Storage, Observe.AI accelerates outcomes from the frontline to the executive level. For more information, please visit www.observe.ai.
  • Funding Round/Series

    Series A

  • Funding Amount

    $ 26M

Current Openings at Observe.AI

Product Designer II

3 Years ExpOnsite - Bengaluru
Product DesignPrototypingVisual DesignInteraction DesignUser ResearchFigmaDesign systems

Senior Machine Learning Engineer - Speech

3 Years ExpRemote - Bengaluru
Speech ProcessingAutomatic Speech RecognitionText-to-speechSignal Processingnoise reduction

Senior DevOps Engineer

4 - 7 Years ExpOnsite - Bengaluru
AWSKubernetesTerraformCloudformationCI/CDPythonShell

Lead Machine Learning Engineer - NLP

5 Years ExpOnsite - Bengaluru
Machine LearningDeep LearningPythonPyTorchTensorFlowHuggingFaceNatural Language Processing

Senior Machine Learning Engineer - NLP

3 Years ExpOnsite - Bengaluru
Natural Language ProcessingMachine LearningDeep LearningPythonPyTorchTensorFlowLarge Language Models

Speech Analyst - II

5 Years ExpOnsite - Bengaluru
Data MiningSpeech RecognitionNLPVoice analyticsspeech analytics

Software Development Engineer II - Backend (Python)

3 - 5 Years ExpOnsite - Bengaluru
PythonSQLNo-SQLPostgresMongoDBCassandraRedis

Senior Infrastructure Security Engineer

3 - 4 Years ExpOnsite - Bengaluru
systems securityNetwork SecurityCloud SecurityIAMPAMVulnerability managementEndpoint Detection

Tech Lead - Infrastructure Engg

8 Years ExpOnsite - Bengaluru
KubernetesElasticsearchPrometheusAWSPythonGrafanainfrastructure as code